Content Writer
Alish is a tech newb, an AI enthusiast, and a passionate writer. She primarily writes about AI products. She has combined a bachelor’s degree in engineering with her love for writing into a fascinating career at SearchUnify. When not reading or writing, she can be found chatting with bots.
If you’re still following a reactive approach to customer service, you’re leading your brand to an early grave. Here’s a blog post highlighting why you need to go pro.
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Augmented intelligence is a widely talked about but less understood topic. Join this webinar to grasp what it is & how exactly it’s remodeling enterprise search.
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With the eCommerce market growing at a rapid rate, ensuring success means continuously delighting & surprising the customers. Here’s how cognitive search can help
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Enterprise search has the power to transform your business but only if implemented in the right way. This blogpost covers 5 practices that could wreck your search. Read on.
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In the fast-paced world of B2B, new service trends surface every day. Here’s a blog post highlighting the top 5 customer service trends that will rock 2020.
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The standards of customer experience are evolving and new trends surface every day. Here’s a blog post highlighting the top 5 trends that will lead the way in 2020.
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Heading to Dreamforce ’19? Get set to blaze your trail by getting an insider’s opinion about the mega event. Make the most of it by planning in advance with these tips.
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Customers want persistent, personalized & intelligent support interactions. This blogpost suggests how AI-powered cognitive search lets you achieve that.
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Headed to Las Vegas for the TSW 2019? Here are 3 ways to help you make the most out of it. Read this blogpost to know more.
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Customer service practices are evolving. Create a smarter customer service strategy with these data-driven tips. Read this blogpost to see how.
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Listen to experienced & insightful speakers talking about delivering successful customer services by leveraging powerful AI-powered cognitive search.
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Customer expectations are a ticking bomb & the fastest way to diffuse it is to build upon the old ways w.r.t time. This blogpost suggests a few ways to do that.
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