Ayushi Gautam

Ayushi Gautam

Content Writer

Ayushi is a double master with a science and a commerce degree. She has a passion not only for reading but writing as well. Her curiosity to learn new things and stay updated has encouraged her to be a part of our SearchUnify team.

Crafting Human-like Interactions: Emotional Intelligence in Conversational AI

Crafting Human-like Interactions: Emotional Intelligence in Conversational AI

Learn how emotional intelligence in conversational AI can improve customer experience and will help organizations redefine the customer support landscape.

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5 Strategies to Strengthen Online Communities with Agentic AI

5 Strategies to Strengthen Online Communities with Agentic AI

Discover 5 key strategies that will upgrade your customer community with the help of Agentic AI-powered tools to ensure success.

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The Dark Side of Conversational AI | 7 Risks to Mitigate

The Dark Side of Conversational AI | 7 Risks to Mitigate

Discover the 7 risks of conversational AI that need to be addressed and learn how to mitigate these risks to ensure success.

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Unlocking a New Level of User Experience with Semantic Search

Unlocking a New Level of User Experience with Semantic Search

Curious to know the capabilities of semantic search and how it can play a transformative role in enhancing your user experience. Click here to learn more.

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Top Customer Service KPIs for Unmatched Success

Top Customer Service KPIs for Unmatched Success

Discover key customer service KPIs that will ensure your business success. Learn how AI technologies are helping to improve these metrics and enhance CX.

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GenAI: Your Support Agent Copilot For Achieving Customer Support Excellence

GenAI: Your Support Agent Copilot For Achieving Customer Support Excellence

Discover how GenAI is transforming the efficiency and productivity of the support agents with its advanced capabilities leading to improved service quality.

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Understanding & Addressing the Barriers in Customer Support

Understanding & Addressing the Barriers in Customer Support

Support agents face multiple challenges that hinder their productivity. Let’s uncover these issues to take the first step toward customer support success!

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Streamline Ticket Management with Automated Systems

Streamline Ticket Management with Automated Systems

Are you facing the challenge of missing high-priority tickets? Not anymore! With an advanced automated ticketing system it has made it easier for support teams to manage the priority tickets. Let’s learn how.

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Evolution of Customer Support: From Chatbots to Virtual Assistants

Evolution of Customer Support: From Chatbots to Virtual Assistants

Explore the benefits of GenAI-powered virtual assistants that can lead to increased productivity, improve customer experience, and enhance customer satisfaction.

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Top 5 Search Relevance Metrics You Need to Know

Top 5 Search Relevance Metrics You Need to Know

Explore the search relevance metrics that will help to measure the effectiveness and usefulness of the search results and ensure a seamless user experience.

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SearchUnify Ranked #1 in Enterprise Search Quadrant Report by Info-Tech Research Group’s SoftwareReviews

SearchUnify Ranked #1 in Enterprise Search Quadrant Report by Info-Tech Research Group’s SoftwareReviews

Join us to Celebrate SearchUnify’s success in securing 1st rank in the Enterprise Search Data Quadrant Report by SoftwareReviews. Learn more!!

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AI in Enterprise Search: Overcoming Challenges and Achieving Excellence

AI in Enterprise Search: Overcoming Challenges and Achieving Excellence

Recognize the obstacles & opportunities in Implementing AI-powered enterprise search and witness the transformation of customer support. Learn more

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