Ayushi Gautam

Ayushi Gautam

Content Writer

Ayushi is a double master with a science and a commerce degree. She has a passion not only for reading but writing as well. Her curiosity to learn new things and stay updated has encouraged her to be a part of our SearchUnify team.

Understanding & Addressing the Barriers in Customer Support

Understanding & Addressing the Barriers in Customer Support

Support agents face multiple challenges that hinder their productivity. Let’s uncover these issues to take the first step toward customer support success!

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Streamline Ticket Management with Automated Systems

Streamline Ticket Management with Automated Systems

Are you facing the challenge of missing high-priority tickets? Not anymore! With an advanced automated ticketing system it has made it easier for support teams to manage the priority tickets. Let’s learn how.

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Evolution of Customer Support: From Chatbots to Virtual Assistants

Evolution of Customer Support: From Chatbots to Virtual Assistants

Explore the benefits of GenAI-powered virtual assistants that can lead to increased productivity, improve customer experience, and enhance customer satisfaction.

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Top 5 Search Relevance Metrics You Need to Know

Top 5 Search Relevance Metrics You Need to Know

Explore the search relevance metrics that will help to measure the effectiveness and usefulness of the search results and ensure a seamless user experience.

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SearchUnify Ranked #1 in Enterprise Search Quadrant Report by Info-Tech Research Group’s SoftwareReviews

SearchUnify Ranked #1 in Enterprise Search Quadrant Report by Info-Tech Research Group’s SoftwareReviews

Join us to Celebrate SearchUnify’s success in securing 1st rank in the Enterprise Search Data Quadrant Report by SoftwareReviews. Learn more!!

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AI in Enterprise Search: Overcoming Challenges and Achieving Excellence

AI in Enterprise Search: Overcoming Challenges and Achieving Excellence

Recognize the obstacles & opportunities in Implementing AI-powered enterprise search and witness the transformation of customer support. Learn more

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Why You Need an Automated Ticketing Solution: Here are the Top 6 Benefits

Why You Need an Automated Ticketing Solution: Here are the Top 6 Benefits

Discover the benefits of an automated ticket management system in revolutionizing customer support and ensuring a seamless customer support experience.

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Future-Proofing Customer Experiences with GenAI: A Glimpse into 2024 and Beyond

Future-Proofing Customer Experiences with GenAI: A Glimpse into 2024 and Beyond

Discover key generative AI trends that can take your customer experience to the next level, and provide you an edge in today’s competitive world.

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