Associate Content Manager
Benita has 10 years of experience as a Content Marketer in IT. She has a Masters in English Literature with a minor in Psychology & Journalism, all of which adds to her expertise in effective communication as a marketer.
Discover how Meta's Llama 3.3 enhances multilingual support, improves efficiency, and reduces costs in customer support operations.
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Discover how Agent Helper leverages Agentic AI for proactive support, predictive insights, and efficiency gains, enhancing CSAT and ROI.
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Discover how Agentic AI powers predictive customer support, reduces escalations, and boosts efficiency with SearchUnify’s Agent Helper.
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Explore how Agentic AI will shape business strategies in 2025 with trends in AI governance, virtual workforces, and disinformation security.
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Discover how Agentic AI enhances human-machine communication, boosts productivity, and enables autonomous decision-making in real-time.
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Safeguard your agentic AI systems with guardrails. Learn about their importance, types, and implementation strategies to ensure ethical AI deployment.
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Discover how Agent Helper can minimize case transfers, improve agent efficiency, and enhance customer satisfaction in your contact center.
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Join us at TSIA Envision 2024 to explore how GenAI can revolutionize your customer experience. Meet SearchUnify and learn about our latest solutions.
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Discover how AI agents revolutionize customer service. Learn about their key use cases and how SearchUnify's AI virtual assistant can transform your business.
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Struggling to choose between building or buying an LLM agent desktop? This blog explores the complexities of both options and offers a guide to making the best decision for your business.
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Revamp your contact center with AI. Overcoming challenges, boosting efficiency, and enhancing customer satisfaction. Discover SearchUnify AI-powered solution, SUVA.
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Discover how to optimize your community search, improve user experience, and boost engagement, and the importance of crafting effective search queries.
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