Garima Aneja

Garima Aneja

Lead, Product Marketing

B2B Marketer with over 5 years of experience in multi-channel marketing. Specialist in product marketing, social media marketing, customer and partner marketing and website optimization, Garima wears multiple hats in her role including managing content creation, competitor research, conceptualizing creative strategy and executing end-to-end marketing operations.

Making Agentic AI Work: Beyond the Hype and Into Practical Application

Making Agentic AI Work: Beyond the Hype and Into Practical Application

Unlock the true potential of agentic AI with practical strategies for integration, scalability, and orchestration. Transform enterprise operations effectively.

Read More

Agentic AI: Reshaping the Enterprise with Large Language Models

Agentic AI: Reshaping the Enterprise with Large Language Models

Explore Agentic AI's evolution beyond LLMs, driving intelligent automation, data-driven insights, and hyper-personalized customer experiences for enterprises.

Read More

Leverage Agentic AI For Enterprise Knowledge Management

Leverage Agentic AI For Enterprise Knowledge Management

Agentic AI is empowering enterprise teams to deliver relevant and personalized knowledge. Read the blog to learn more about agile knowledge management.

Read More

Building the Business Case for Advanced LLM Adoption in Technical Support: A Roadmap to ROI

Building the Business Case for Advanced LLM Adoption in Technical Support: A Roadmap to ROI

Discover how adopting advanced LLMs in technical support can drive efficiency and deliver measurable ROI. This blog outlines a clear roadmap for building the business case, highlighting the transformative impact on customer service operations.

Read More

Design Strategies to Transform Your Support Portal into a Self-solve Engine

Design Strategies to Transform Your Support Portal into a Self-solve Engine

Discover proven strategies to design a support portal that acts as a self-solve engine, reducing support costs and enhancing customer satisfaction.

Read More

Crafting Personalized Support Experiences: Fine-tuning LLMs vs. Contextualization with SearchUnifyFRAGTM

Crafting Personalized Support Experiences: Fine-tuning LLMs vs. Contextualization with SearchUnifyFRAG<sup>TM</sup>

Explore fine-tuning LLMs vs. contextualizing with SearchUnifyFRAG™ for personalized support, offering efficiency without the complexity of extensive fine-tuning.

Read More

Navigating the Data Security and Legal Landscape of LLM-Powered Agent Desktops

Navigating the Data Security and Legal Landscape of LLM-Powered Agent Desktops

Explore the data security and legal challenges of LLM-powered agent desktops. Learn strategies for building a secure, privacy-compliant, and trustworthy AI-driven support solution with SearchUnify.

Read More

From Good to Great: How Accela Leveraged AI-Powered Search and Conversational AI to Achieve a 99.7% Self-Service Cost Saving

From Good to Great: How Accela Leveraged AI-Powered Search and Conversational AI to Achieve a 99.7% Self-Service Cost Saving

Accela saved 99.7% on self-service costs with AI-powered search and conversational AI. Discover how they did it and explore the potential of generative AI.

Read More

Holistic Knowledge Management with SearchUnify’s Knowbler

Holistic Knowledge Management with SearchUnify’s Knowbler

Discover how SearchUnify's Knowbler revolutionizes knowledge management with its AI-powered features, providing a holistic solution for efficient knowledge creation, curation, and optimization.

Read More

Dreamforce 2024: Your Gateway to the AI-Powered Future of Business

Dreamforce 2024: Your Gateway to the AI-Powered Future of Business

SearchUnify is excited to be a Navigator sponsor at Dreamforce 2024! Visit us at Booth #1416 to experience firsthand our GenAI-powered solutions.

Read More

From Siloed to Streamlined: ABBYY's AI-Powered Support Transformation Journey

From Siloed to Streamlined: ABBYY's AI-Powered Support Transformation Journey

SearchUnify and ABBYY won a Gold Stevie® Award in 2024 International Business Awards® for Elevating Customer Support and Self-Service with AI-Powered Cognitive Search. Read the blog to learn more about ABBYY’s success story and impact of SearchUnify’s Cognitive Technology.

Read More

LLM-Powered Contact Centers: Riding the Wave of a CX Revolution

LLM-Powered Contact Centers: Riding the Wave of a CX Revolution

Explore the transformative potential of LLMs and experience the power of a unified, intelligent agent desktop.

Read More