Lead, Product Marketing
B2B Marketer with over 5 years of experience in multi-channel marketing. Specialist in product marketing, social media marketing, customer and partner marketing and website optimization, Garima wears multiple hats in her role including managing content creation, competitor research, conceptualizing creative strategy and executing end-to-end marketing operations.
Discover how Cornerstone OnDemand revamped its support strategy with AI-powered solutions, achieving a 98% self-service resolution rate and boosting CSAT. Learn how to overcome siloed knowledge, limited insights, and fragmented search for scalable support excellence.
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Unlock the true potential of agentic AI with practical strategies for integration, scalability, and orchestration. Transform enterprise operations effectively.
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Explore Agentic AI's evolution beyond LLMs, driving intelligent automation, data-driven insights, and hyper-personalized customer experiences for enterprises.
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Agentic AI is empowering enterprise teams to deliver relevant and personalized knowledge. Read the blog to learn more about agile knowledge management.
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Discover how adopting advanced LLMs in technical support can drive efficiency and deliver measurable ROI. This blog outlines a clear roadmap for building the business case, highlighting the transformative impact on customer service operations.
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Discover proven strategies to design a support portal that acts as a self-solve engine, reducing support costs and enhancing customer satisfaction.
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Explore fine-tuning LLMs vs. contextualizing with SearchUnifyFRAG™ for personalized support, offering efficiency without the complexity of extensive fine-tuning.
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Explore the data security and legal challenges of LLM-powered agent desktops. Learn strategies for building a secure, privacy-compliant, and trustworthy AI-driven support solution with SearchUnify.
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Accela saved 99.7% on self-service costs with AI-powered search and conversational AI. Discover how they did it and explore the potential of generative AI.
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Discover how SearchUnify's Knowbler revolutionizes knowledge management with its AI-powered features, providing a holistic solution for efficient knowledge creation, curation, and optimization.
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SearchUnify is excited to be a Navigator sponsor at Dreamforce 2024! Visit us at Booth #1416 to experience firsthand our GenAI-powered solutions.
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SearchUnify and ABBYY won a Gold Stevie® Award in 2024 International Business Awards® for Elevating Customer Support and Self-Service with AI-Powered Cognitive Search. Read the blog to learn more about ABBYY’s success story and impact of SearchUnify’s Cognitive Technology.
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