Content Writer
Karan specializes in crafting unique and engaging content. He is a tech enthusiast, an avid reader and loves sharing knowledge about enterprise search, AI, analytics, and support optimization. He handles a variety of content from corporate blog, social media to video and technical documents.
Good onboarding makes sure your new hires stick around instead of jumping ship. Your intranet can help. Here are 6 easy ways for the same.
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Intelligent search expands its turf, fortifies data, and a introduces many functional as well as cosmetic upgrades. Colubridae ‘19 is full of surprises.
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A chatbot is capable of turning the tides provided it is maintained well. But how to go about it? We got that covered.
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We are proud to announce the imminent arrival of Sarah, our AI-driven chatbot set to revolutionize the customer interaction. Read on to know how!
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Relevance is the driving force which can acquire, retain, and win customers over. Would you like to initiate your firm’s relevance transformation? Yes? Here’s how!
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Enterprise search engines are all the rage these days. But in an industry with many similar solutions, how do you choose the right one?
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As consuming habits change, technical communication is evolving. People are no longer content with bloated guides. This has ushered in a whole new set of challenges.
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These days, enterprise have actively started looking for cognitive search solutions. But why? This post talks about the factors that prompt enterprises to upgrade their search engine.
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Data holds the key to unprecedented success. With real-time search analytics, you can tap into its abundant power. Here’s how you can make the most of it.
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Technology Services World (TSW) 2018 San Diego is barely a fortnight away and we cannot wait to meet and plan your support-led expansion! Here’s what it offers.
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Analytics play a key role in developing winning content. However, glaring at a screen of stats is never on a writer’s bucket list, is it? AI & analytics can help you with that.
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Organizations manage online communities to effectively deflect cases. However, it ain't easy; SearchUnify makes it so. Want to know how? Read on!
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