Senior Product Marketing Specialist
Kritika is a Senior Product Marketing Specialist at SearchUnify, with over 5 years of experience in crafting compelling content and innovative marketing strategies. Her expertise extends to brand, partner, and customer marketing, as well as social media strategies that enhance engagement and build relationships. Outside of her professional pursuits, she explores her passion for travel and fashion, drawing inspiration from diverse cultures and styles that fuel her creativity and bring fresh perspectives to her work.
Transitioning from a case-first to a knowledge-first model empowers agents to deliver seamless customer support. But how to make that happen? This blog post explains!
Read MoreLeveraging cognitive technology augments agents’ productivity, creating opportunities for exceptional CX. Read on the blog to know more!
Read MoreHigher customer effort score is a better driver of customer loyalty. Read on to know how cognitive technology improves your CES, and CX in the process.
Read MoreJoin TSIA World: Envision to network with the industry’s stalwarts and learn top technology trends of 2022. Read out the blog for more information.
Read MoreNatural language search allows users to speak or type in everyday language for more contextual responses. How? This blog post guides you through!
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