sakshi joshi

sakshi joshi

Content Writer

A content marketer with over 8 years of experience, currently contributing to the content marketing team at SearchUnify, Sakshi is passionate about crafting compelling narratives.

Exploring Tacit, Explicit and Implicit Knowledge

Exploring Tacit, Explicit and Implicit Knowledge

Explore the types of knowledge - tacit, implicit, and explicitly and learn how AI-powered knowledge management solutions helps in enterprise knowledge sharing.

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What is Agentic AI: From Definitions To Applications

What is Agentic AI: From Definitions To Applications

Discover how Agentic AI drives business value for enterprises. Learn about its definition, architecture, workflows, use cases, and transformative impact on customer support.

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How To Approach Self-Serve Content Creation in a B2B SaaS Company For Better Customer Support?

How To Approach Self-Serve Content Creation in a B2B SaaS Company For Better Customer Support?

Struggling with self-serve content in B2B SaaS? Learn how to streamline creation, break silos, and enhance CX with a unified strategy.

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Level Up Your Customer Service With Gamification At Workplace

Level Up Your Customer Service With Gamification At Workplace

Boost agent productivity, engagement, and knowledge-sharing with gamification. Learn how Knowbler’s Knowledge Champion Dashboard makes it effortless.

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Solving the ‘Findability’ Problem in Knowledge Bases With Enterprise Search

Solving the ‘Findability’ Problem in Knowledge Bases With Enterprise Search

Struggling to find critical knowledge within your enterprise? Discover how enterprise search transforms knowledge management, enhances productivity, and unifies information retrieval for seamless access to the right knowledge at the right time.

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What Happens to Your Support Agents & Metrics When You Switch to Knowledge Management?

What Happens to Your Support Agents & Metrics When You Switch to Knowledge Management?

Explore the significant improvements in agent performance, support metrics, and cost efficiency when transitioning to a knowledge management system. Learn how SearchUnify Knowbler can revolutionize your support organization.

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Why Content Health Analysis is the Backbone of Knowledge Management?

Why Content Health Analysis is the Backbone of Knowledge Management?

Discover how health analysis, content auditing, analytics-driven insights, and AI-powered enhancements can enhance the quality of your knowledge base to ensure your knowledge management system remains effective and trustworthy.

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Why a Robust Knowledge Base Is the Key to Effortless Content Quality Management?

Why a Robust Knowledge Base Is the Key to Effortless Content Quality Management?

Explore how a well-structured knowledge base improves self-service, enhances customer satisfaction, and boosts operational efficiency. Discover how SearchUnify Knowbler optimizes knowledge management for enterprises.

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5 Signs You Need A 2025 Upgrade To Future-Proof Your Knowledge Base

5 Signs You Need A 2025 Upgrade To Future-Proof Your Knowledge Base

Discover the key indicators that your knowledge base is outdated and learn how to future-proof it for 2025. Explore innovative solutions to enhance customer support and operational efficiency.

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How AI Agents Help Enterprises: Working, Benefits and Use Cases

How AI Agents Help Enterprises: Working, Benefits and Use Cases

Discover how AI agents revolutionize enterprises by automating tasks, enhancing decision-making, and boosting productivity. Learn their working, benefits, and top use cases.

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Driving Business Value Through Effective Knowledge Management

Driving Business Value Through Effective Knowledge Management

Learn how to create, curate, and optimize knowledge with actionable insights on building an effective knowledge management system with SearchUnify’s Knowbler.

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How To Convert Your Customer Support Agents Into Knowledge Workers?

How To Convert Your Customer Support Agents Into Knowledge Workers?

Discover how to empower support agents to become proactive knowledge workers, maintain a dynamic knowledge base, and enhance customer satisfaction.

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