sakshi joshi

sakshi joshi

Content Writer

A content marketer with over 8 years of experience, currently contributing to the content marketing team at SearchUnify, Sakshi is passionate about crafting compelling narratives.

Level Up Your Customer Service With Gamification At Workplace

Level Up Your Customer Service With Gamification At Workplace

Boost agent productivity, engagement, and knowledge-sharing with gamification. Learn how Knowbler’s Knowledge Champion Dashboard makes it effortless.

Read More

Solving the ‘Findability’ Problem in Knowledge Bases With Enterprise Search

Solving the ‘Findability’ Problem in Knowledge Bases With Enterprise Search

Struggling to find critical knowledge within your enterprise? Discover how enterprise search transforms knowledge management, enhances productivity, and unifies information retrieval for seamless access to the right knowledge at the right time.

Read More

What Happens to Your Support Agents & Metrics When You Switch to Knowledge Management?

What Happens to Your Support Agents & Metrics When You Switch to Knowledge Management?

Explore the significant improvements in agent performance, support metrics, and cost efficiency when transitioning to a knowledge management system. Learn how SearchUnify Knowbler can revolutionize your support organization.

Read More

Why Content Health Analysis is the Backbone of Knowledge Management?

Why Content Health Analysis is the Backbone of Knowledge Management?

Discover how health analysis, content auditing, analytics-driven insights, and AI-powered enhancements can enhance the quality of your knowledge base to ensure your knowledge management system remains effective and trustworthy.

Read More

Why a Robust Knowledge Base Is the Key to Effortless Content Quality Management?

Why a Robust Knowledge Base Is the Key to Effortless Content Quality Management?

Explore how a well-structured knowledge base improves self-service, enhances customer satisfaction, and boosts operational efficiency. Discover how SearchUnify Knowbler optimizes knowledge management for enterprises.

Read More

5 Signs You Need A 2025 Upgrade To Future-Proof Your Knowledge Base

5 Signs You Need A 2025 Upgrade To Future-Proof Your Knowledge Base

Discover the key indicators that your knowledge base is outdated and learn how to future-proof it for 2025. Explore innovative solutions to enhance customer support and operational efficiency.

Read More

How AI Agents Help Enterprises: Working, Benefits and Use Cases

How AI Agents Help Enterprises: Working, Benefits and Use Cases

Discover how AI agents revolutionize enterprises by automating tasks, enhancing decision-making, and boosting productivity. Learn their working, benefits, and top use cases.

Read More

Driving Business Value Through Effective Knowledge Management

Driving Business Value Through Effective Knowledge Management

Learn how to create, curate, and optimize knowledge with actionable insights on building an effective knowledge management system with SearchUnify’s Knowbler.

Read More

How To Convert Your Customer Support Agents Into Knowledge Workers?

How To Convert Your Customer Support Agents Into Knowledge Workers?

Discover how to empower support agents to become proactive knowledge workers, maintain a dynamic knowledge base, and enhance customer satisfaction.

Read More

Beyond Customer Support: How Knowledge Management Transforms Different Enterprise Teams

Beyond Customer Support: How Knowledge Management Transforms Different Enterprise Teams

Discover the impact of knowledge management across enterprises. Knowbler simplifies workflows, enhances collaboration, and boosts productivity.

Read More

Driving Agent Engagement and Participation With Gamification

Driving Agent Engagement and Participation With Gamification

Find out how SearchUnify’s Knowbler empowers agents to streamline workflows, boost agent participation, and improve customer satisfaction with gamification.

Read More

SearchUnify at KMWorld 2024: Learn Proven Tactics To Boost ROI With Intelligent Knowledge Management

SearchUnify at KMWorld 2024: Learn Proven Tactics To Boost ROI With Intelligent Knowledge Management

Explore five proven strategies to enhance ROI with intelligent knowledge management as key takeaways from KM World 2024.

Read More