sakshi joshi

sakshi joshi

Content Writer

A content marketer with over 8 years of experience, currently contributing to the content marketing team at SearchUnify, Sakshi is passionate about crafting compelling narratives.

Why a Robust Knowledge Base Is the Key to Effortless Content Quality Management?

Why a Robust Knowledge Base Is the Key to Effortless Content Quality Management?

Explore how a well-structured knowledge base improves self-service, enhances customer satisfaction, and boosts operational efficiency. Discover how SearchUnify Knowbler optimizes knowledge management for enterprises.

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5 Signs You Need A 2025 Upgrade To Future-Proof Your Knowledge Base

5 Signs You Need A 2025 Upgrade To Future-Proof Your Knowledge Base

Discover the key indicators that your knowledge base is outdated and learn how to future-proof it for 2025. Explore innovative solutions to enhance customer support and operational efficiency.

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How AI Agents Help Enterprises: Working, Benefits and Use Cases

How AI Agents Help Enterprises: Working, Benefits and Use Cases

Discover how AI agents revolutionize enterprises by automating tasks, enhancing decision-making, and boosting productivity. Learn their working, benefits, and top use cases.

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Driving Business Value Through Effective Knowledge Management

Driving Business Value Through Effective Knowledge Management

Learn how to create, curate, and optimize knowledge with actionable insights on building an effective knowledge management system with SearchUnify’s Knowbler.

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How To Convert Your Customer Support Agents Into Knowledge Workers?

How To Convert Your Customer Support Agents Into Knowledge Workers?

Discover how to empower support agents to become proactive knowledge workers, maintain a dynamic knowledge base, and enhance customer satisfaction.

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Beyond Customer Support: How Knowledge Management Transforms Different Enterprise Teams

Beyond Customer Support: How Knowledge Management Transforms Different Enterprise Teams

Discover the impact of knowledge management across enterprises. Knowbler simplifies workflows, enhances collaboration, and boosts productivity.

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Driving Agent Engagement and Participation With Gamification

Driving Agent Engagement and Participation With Gamification

Find out how SearchUnify’s Knowbler empowers agents to streamline workflows, boost agent participation, and improve customer satisfaction with gamification.

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SearchUnify at KMWorld 2024: Learn Proven Tactics To Boost ROI With Intelligent Knowledge Management

SearchUnify at KMWorld 2024: Learn Proven Tactics To Boost ROI With Intelligent Knowledge Management

Explore five proven strategies to enhance ROI with intelligent knowledge management as key takeaways from KM World 2024.

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How KCS Connects Technology, People, and Knowledge?

How KCS Connects Technology, People, and Knowledge?

Learn how KCS enhances knowledge sharing, improves resolutions, and connects people with technology. Discover how Knowbler empowers knowledge-first support.

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How to Choose the Right Knowledge Management Solution?

How to Choose the Right Knowledge Management Solution?

Discover how Knowbler helps enterprises reduce support costs, boost customer satisfaction, and enhance agent productivity with intelligent AI-powered solutions.

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How To Boost Agent Productivity With Knowledge Audits?

How To Boost Agent Productivity With Knowledge Audits?

Leverage the right tools to optimize your knowledge base, streamline agent workflows, and improve customer satisfaction through effective knowledge audits.

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How To Cultivate A Knowledge-Sharing Culture At Workplace?

How To Cultivate A Knowledge-Sharing Culture At Workplace?

Leverage the key strategies to build a knowledge-sharing culture at your workplace to optimize your knowledge base, improve productivity, and streamline agent workflows.

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