Chief Technology Officer
Vishal leads the SearchUnify team at Grazitti Interactive. He brings a unique perspective on the impact of cognitive search across all verticals of business. In addition to supervising all the development activities of SearchUnify, he makes sure the customer experience is as seamless as possible. He holds a B.Tech from NIT Hamirpur.
The AI Agent Adoption Playbook: How to Evaluate and Implement the Right Agentic Solution
Read More
SearchUnify announces its latest enterprise search integration with UserVoice, enabling product and support teams to seamlessly access, analyze, and act on valuable customer insights using agentic AI.
Read More
Discover the top 5 trends shaping the future of conversational AI in 2025, including AI-driven personalization, multimodal interactions, emotional intelligence, real-time translation, and autonomous AI agents. Stay ahead in the evolving AI landscape!
Read More
Discover how Symbiotic AI combines human ingenuity with machine efficiency to revolutionize customer support and drive productivity. Learn why collaboration, not competition, is the future of AI.
Read More
Discover how AI agents drive business automation, reduce costs, and enhance efficiency while avoiding the pitfalls of agent washing.
Read More
While Generative AI still seems new and innovative, it’s clear that to drive true autonomy in complex, real-time enterprise operations, we need something more—a turbocharged layer of intelligence.
Read More
Overcome barriers, automate with AI, and enhance self-service support. Download our eBook to future-proof your knowledge base today!
Read More
Discover how case clustering transforms customer support by grouping similar tickets, reducing chaos, and enhancing resolution times. Learn actionable insights to improve support efficiency.
Read More
SearchUnify expanded its "Bring Your Own LLM" (BYOL) capabilities by enabling integration with DeepSeek AI, allowing businesses to leverage it with security and scalability. Read More!
Read More
SearchUnify was named Gold Medalist in the 2025 Enterprise Search Data Quadrant Report by SoftwareReviews. SearchUnify ranked 1st with a composite score of 8.3.
Read More
Unlock the power of AI-powered analytics with SearchUnify’s Leadership Dashboard. Gain real-time insights into self-service success, case deflection, cost savings, and knowledge optimization. Watch now!
Read More
Master knowledge-first culture with SearchUnify Knowbler! Track KLi & KCi, gain insights, and boost self-service for higher CSAT
Read More
