Chief Technology Officer
Vishal leads the SearchUnify team at Grazitti Interactive. He brings a unique perspective on the impact of cognitive search across all verticals of business. In addition to supervising all the development activities of SearchUnify, he makes sure the customer experience is as seamless as possible. He holds a B.Tech from NIT Hamirpur.
Agents are under pressure to meet impossible customer expectations. Information overload, too many tickets and manual processes are causing inefficiencies for agents and customers.
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Explore Agentic AI Use Cases: How AI Agents like SearchUnify Virtual Assistant (SUVA) Empower Businesses to Revolutionize Customer Service.
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Discover how Agentic AI can strengthen your online community by proactively managing threads, enhancing collaboration, and so on.
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SearchUnify is a G2 Leader in Enterprise Search for 19 quarters, delivering AI-powered solutions that transform search and knowledge discovery.
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Discover how SearchUnify revolutionizes knowledge management with Taxonomy & AI-powered Content Annotation. Learn the 3-step process for structured organization, precise tagging, and intelligent content retrieval.
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Grazitti Interactive's, SearchUnify Knowbler, is named a Strong Performer in The Forrester Wave™: Knowledge Management Solutions, Q4 2024. The evaluation highlights strengths in generative knowledge creation and content ingestion.
Read MoreMerging Automation with Empathy in Customer Support
Tune-in to see how AI Editor, the latest update in SearchUnify Agent Helper, leverages symbiotic AI for more contextual and personalized customer support.
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Discover the four core properties that make virtual assistant emotionally intelligent to deliver exceptional customer experiences.
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The rise of Generative AI and Agentic AI is revolutionizing the enterprise. These powerful technologies are automating workflows, unlocking insights, and transforming customer experiences.
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Unlock the future of effortless customer support with SearchUnifyGPT™, the industry's first federated generative AI designed to deliver contextual, precise answers.
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SearchUnify has been named a Major Player in the 2024 IDC MarketScape for Worldwide Dedicated Knowledge Management Solutions. Explore how our AI-powered solutions drive innovation in knowledge management and enhance customer and employee experiences.
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Revolutionize customer support with SearchUnify's Agentic Self-Service Hub, powered by GenAI and an Intelligent Front Door (IFD). Deliver exceptional CX with NLP, ML, a dynamic knowledge graph, and autonomous agents.
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