Chief Technology Officer
Vishal leads the SearchUnify team at Grazitti Interactive. He brings a unique perspective on the impact of cognitive search across all verticals of business. In addition to supervising all the development activities of SearchUnify, he makes sure the customer experience is as seamless as possible. He holds a B.Tech from NIT Hamirpur.
Discover five key design principles to create a self-service support portal that enhances user satisfaction, reduces agent workload, and drives business success.
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Discover the 5 key differences between Agentic AI and AI Agents and learn how each impacts customer support, decision-making, and enterprise AI strategies.
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Discover the most popular insights on Agentic AI, enterprise search, and smarter customer support strategies to drive real business value and stay ahead.
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Discover how EBSCO Academy enhanced content discoverability and engagement growth rate by 125.8% using SearchUnify’s AI-powered search and analytics.
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Explore the difference between AI Copliot vs. Agentic AI and compare their autonomy, purpose, risk, and so on to determine which solution fits your business best.
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SearchUnify named among KMWorld’s ‘100 Companies That Matter in Knowledge Management 2025’ for its AI-driven solutions enhancing knowledge discovery, self-service, and support efficiency.
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AI-driven support demands speed! SearchUnify leads with Agentic AI, LLM solutions & real-time insights. Ready to transform support?
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Discover how machine learning helps diagnose and fix knowledge gaps in support content, ensuring accuracy, relevance, and seamless customer experiences.
Read MoreWhy Speed & Innovation Matter in AI-Driven Support
AI-driven support demands speed! SearchUnify delivers innovation at the speed of NOW with GenAI, LLM-powered insights & hyper-personalized search. Book a demo today!
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Explore the evolution of AI Agents—from basic chatbots to fully autonomous decision-makers. Learn how Agentic AI is shaping the future of customer support and business automation.
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Discover the core components of AI Agents and how they enhance customer support. Learn how AI-driven perception, reasoning, and automation improve CX and efficiency.
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Enhance customer support with SUVA, AI-powered virtual assistant that automates inquiries, personalizes interactions, and ensures secure, omnichannel support.
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