Vishal Sharma

Vishal Sharma

Chief Technology Officer

Vishal leads the SearchUnify team at Grazitti Interactive. He brings a unique perspective on the impact of cognitive search across all verticals of business. In addition to supervising all the development activities of SearchUnify, he makes sure the customer experience is as seamless as possible. He holds a B.Tech from NIT Hamirpur.

SearchUnify Agent Helper Unveils Advanced Adoption Analytics for Data-driven Decisions and Workflow Optimization

SearchUnify Agent Helper Unveils Advanced Adoption Analytics for Data-driven Decisions and Workflow Optimization

Analyze the adoption of Agent Helper, assess its usability, and calculate the ROI with intelligent Adoption Analytics. Learn more!

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Cornerstone OnDemand’s Unified CX & EX Strategy With SearchUnify

Cornerstone OnDemand’s Unified CX & EX Strategy With SearchUnify

Discover how Cornerstone OnDemand leveraged SearchUnify's advanced AI-powered solutions to unify Customer Experience (CX) and Employee Experience (EX), enhancing productivity and satisfaction. Read the full case study.

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SearchUnify Launches Powerful Leadership Dashboard to Drive Measurable Business Outcomes and Maximize Support ROI

SearchUnify Launches Powerful Leadership Dashboard to Drive Measurable Business Outcomes and Maximize Support ROI

SearchUnify launches its Leadership Dashboard, a powerful analytics providing actionable insights to improve support operations, case deflection, and self-service success while maximizing ROI

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Knowledge Discovery: The Heart of Self-Service Success

Knowledge Discovery: The Heart of Self-Service Success

Learn how effective knowledge discovery drives self-service, boosts customer satisfaction, reduces support costs, and encourages a self-service ecosystem.

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GenAI vs. Agentic AI: A Comparative Analysis

GenAI vs. Agentic AI: A Comparative Analysis

Learn about the key differences between GenAI and Agentic AI and how SearchUnify leads the way with Agentic AI

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SearchUnify Cognitive Search | Deliver Exceptional Customer and Employee Experiences with AI

SearchUnify Cognitive Search | Deliver Exceptional Customer and Employee Experiences with AI

Discover how SearchUnify Cognitive Search empowers exceptional customer and employee experiences. Learn how AI-driven insights enhance support, boost productivity, and streamline information discovery for businesses.

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SearchUnify Sponsors ASP's 2024 Virtual Conference Showcasing Award-Winning Support Websites and AI's Impact

SearchUnify Sponsors ASP's 2024 Virtual Conference Showcasing Award-Winning Support Websites and AI's Impact

SearchUnify Sponsors ASP's 2024 Virtual Conference Showcasing Award-Winning Support Websites and AI's Impact

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Why are Guardrails Critical for Safe Agentic AI Adherence?

Why are Guardrails Critical for Safe Agentic AI Adherence?

Guardrails for Agentic AI ensure safe, compliant, and consistent interactions. Discover how Agent Helper’s safeguards can enhance your AI strategy.

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SearchUnifyGPT: Silver Stevie Award Winner for Technology Excellence | Transforming the Future of Support

SearchUnifyGPT<sup>™</sup>: Silver Stevie Award Winner for Technology Excellence | Transforming the Future of Support

GenAI-powered solution transforms support with advanced GenAI, boosting self-service, accelerating resolutions, and elevating customer experiences.

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SearchUnify Launches AI Editor for Agent Helper: Merging Automation with Empathy in Customer Support

SearchUnify Launches AI Editor for Agent Helper: Merging Automation with Empathy in Customer Support

SearchUnify Agent Helper is now updated with AI Editor, empowering support agents to deliver personalized, empathetic, and enriched responses. Read more!

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SearchUnify Agent Helper: Autonomous Agent Assist for GenAlpha Era

SearchUnify Agent Helper: Autonomous Agent Assist for GenAlpha Era

Streamline your customer support workflows with AgenticAI and GenAI-powered Agent Helper. Download the brochure!

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