Chief Technology Officer
Vishal leads the SearchUnify team at Grazitti Interactive. He brings a unique perspective on the impact of cognitive search across all verticals of business. In addition to supervising all the development activities of SearchUnify, he makes sure the customer experience is as seamless as possible. He holds a B.Tech from NIT Hamirpur.
Empower support agents with Agentic AI-powered knowledge discovery systems. Eliminate fragmented systems, save time, and boost customer trust.
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Discover how sentiment analysis scales empathy in customer support, driving better CSAT, faster resolutions, and reduced costs. Learn how AI transforms support teams!
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Dive into Episode 4: Holistic Agentic Engineering of SearchUnify's SCORE Framework. Discover how indexing, query processing, and ranking power contextual search excellence
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Discover GenAI-fueled Case Summarization by SearchUnify Agent Helper. Cut onboarding by 76%, boost productivity 57%, & empower agents with contextual case insight
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Discover the top customer support trends for 2025, from predictive analytics to AI-driven self-service, and learn how to stay ahead in a rapidly evolving landscape.
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Motivate your support team with the power of gamification. Learn how Knowbler’s Knowledge Champion Dashboard boosts agent productivity, fosters collaboration, and builds a knowledge-first culture through engaging challenges, badges, and reputation scores.
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Learn the top metrics that can be measured the determine the relevance of the search results and meet your search efficiency goals.
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Master Flexible Semantic Ratio Control with SearchUnify's SCORE Framework to balance keyword accuracy, semantic understanding, and enhance precision.
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Explore SearchUnify's SCORE Framework & Semantic Tuning Model with Taranjeet, delivering personalized search results tailored to your unique preferences & behaviors.
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Learn how LLMs enhance content creation, organization, discovery, and maintenance while driving efficiency, consistency, and better organizational decision-making.
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Discover how SearchUnify Knowbler eliminates content gaps, boosts agent productivity, and transforms customer support with smarter workflows and solutions.
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Discover how Agentic AI transforms customer support by predicting escalations, automating routine queries, and personalizing responses to enhance agent efficiency and boost CSAT.
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