Chief Technology Officer
Vishal leads the SearchUnify team at Grazitti Interactive. He brings a unique perspective on the impact of cognitive search across all verticals of business. In addition to supervising all the development activities of SearchUnify, he makes sure the customer experience is as seamless as possible. He holds a B.Tech from NIT Hamirpur.
SearchUnify earns recognition in G2’s 2025 Best Software Awards for its AI-powered analytics, delivering real-time insights that enhance customer support, optimize self-service, and drive intelligent decision-making.
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Discover how AI-driven case summarization enhances agent efficiency by reducing note-taking time, improving first-response accuracy, and streamlining customer support workflows.
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Discover how integrating analytics into your knowledge management system can identify gaps, boost content relevance, and optimize search performance for improved efficiency.
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Explore GenAI's limitations and how Agentic AI transforms enterprise search with autonomy, adaptability, and efficiency. Stay ahead with AI-driven innovation!
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Here’s how integrating knowledge graphs enhances natural language search, leading to accurate results, improved user experiences, and increased enterprise efficiency.
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Learn about the limitation of LLMs and how to mitigate LLMs Risks with AI Guardrails.
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The AI Agent Adoption Playbook: How to Evaluate and Implement the Right Agentic Solution
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SearchUnify announces its latest enterprise search integration with UserVoice, enabling product and support teams to seamlessly access, analyze, and act on valuable customer insights using agentic AI.
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Discover the top 5 trends shaping the future of conversational AI in 2025, including AI-driven personalization, multimodal interactions, emotional intelligence, real-time translation, and autonomous AI agents. Stay ahead in the evolving AI landscape!
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Discover how Symbiotic AI combines human ingenuity with machine efficiency to revolutionize customer support and drive productivity. Learn why collaboration, not competition, is the future of AI.
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Discover how AI agents drive business automation, reduce costs, and enhance efficiency while avoiding the pitfalls of agent washing.
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While Generative AI still seems new and innovative, it’s clear that to drive true autonomy in complex, real-time enterprise operations, we need something more—a turbocharged layer of intelligence.
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