Chief Technology Officer
Vishal leads the SearchUnify team at Grazitti Interactive. He brings a unique perspective on the impact of cognitive search across all verticals of business. In addition to supervising all the development activities of SearchUnify, he makes sure the customer experience is as seamless as possible. He holds a B.Tech from NIT Hamirpur.
Support (re)Focus 2025 - Customer Service Reimagined - The Agentic AI way
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Join SearchUnify and Deep Analysis for an exclusive webinar on six squid moves to unlock the true value of multimodal AI agents for your business.
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Navigating the Strategic Game of Multimodal AI Agents 6 Squid Moves to Cut Through the Hype and Drive Value
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Discover how predictive AI stops customer escalations before they spiral, boosting loyalty, reducing costs, and improving CSAT. Explore SearchUnify's 3-step escalation prevention strategy!
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Watch how SearchUnify Knowbler’s Knowledge Champion Dashboard gamifies knowledge sharing, boosts engagement, and drives smarter, faster problem-solving
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Boost productivity, improve decision making and transform enterprise operations by 2025 with the help of AI agents. Discover how they transform enterprise solutions.
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Empower support agents with Agentic AI-powered knowledge discovery systems. Eliminate fragmented systems, save time, and boost customer trust.
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Discover how sentiment analysis scales empathy in customer support, driving better CSAT, faster resolutions, and reduced costs. Learn how AI transforms support teams!
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Dive into Episode 4: Holistic Agentic Engineering of SearchUnify's SCORE Framework. Discover how indexing, query processing, and ranking power contextual search excellence
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Discover GenAI-fueled Case Summarization by SearchUnify Agent Helper. Cut onboarding by 76%, boost productivity 57%, & empower agents with contextual case insight
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Discover the top customer support trends for 2025, from predictive analytics to AI-driven self-service, and learn how to stay ahead in a rapidly evolving landscape.
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Motivate your support team with the power of gamification. Learn how Knowbler’s Knowledge Champion Dashboard boosts agent productivity, fosters collaboration, and builds a knowledge-first culture through engaging challenges, badges, and reputation scores.
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