The future of B2B e-commerce is powered by cognitive search. Read this blog post to know how it drives conversions and CSAT scores.
Knowledge management is a pivotal part of business workflow. Read on to know how cognitive solutions help capture, store, and reuse knowledge successfully.
Real-time search analytics can help you provide an unforgettable customer service experience. Read this blog post to know more.
Redefine your online community experience with these tips and tricks by Zuora’s community strategist. Read this blog post to know more.
More and more customers are resorting to self-service portals to resolve their queries. With this blog, learn how their experience can be enhanced.
KM has become increasingly important with the tech renewing each day. It strengthens the org’s support team. With this post, develop an insight into it.
Integrate your SharePoint instance with cognitive technology and step-up your search game. Read on to know how an AI-powered enterprise solution can enhance your SharePoint’s capabilities.
In the current times, the organizations are working remotely with their teams. Ensuring that the employee-productivity and engagement are the crucial points that the managers and the support reps are aiming to achieve. Read on to know more.
Attract, convert, and turn your customers into brand advocates with your merchandising strategy. Read this blog post to know more.
Customer service is not like it used to be. There are new channels and sky-high expectations. How can businesses adapt? Read on for answers.
Are you struggling with knowledge management? If yes, then tune in to our latest webinar and learn how by leveraging artificial intelligence you can achieve KM effectiveness.
Intelligent swarming is undeniably a powerful model. But when you throw in a cognitive search, the result is nothing short of electrifying. This blog post explains.
