Discover proven strategies to design a support portal that acts as a self-solve engine, reducing support costs and enhancing customer satisfaction.
Explore fine-tuning LLMs vs. contextualizing with SearchUnifyFRAG™ for personalized support, offering efficiency without the complexity of extensive fine-tuning.
RAG optimization is key to improving LLM accuracy and reliability. Discover essential evaluation metrics and frameworks to enhance RAG performance. Read more.
Join us at TSIA Envision 2024 to explore how GenAI can revolutionize your customer experience. Meet SearchUnify and learn about our latest solutions.
Find out how fostering a knowledge sharing culture boosts customer satisfaction, enhances support efficiency and empowers teams with valuable insights.
Discover how SearchUnifyGPT™, the industry-first federated, genAI application for enterprise support, is transforming CX and driving business success.
Explore the data security and legal challenges of LLM-powered agent desktops. Learn strategies for building a secure, privacy-compliant, and trustworthy AI-driven support solution with SearchUnify.
Discover how AI agents revolutionize customer service. Learn about their key use cases and how SearchUnify's AI virtual assistant can transform your business.
Accela saved 99.7% on self-service costs with AI-powered search and conversational AI. Discover how they did it and explore the potential of generative AI.
Discover how SearchUnify's Knowbler revolutionizes knowledge management with its AI-powered features, providing a holistic solution for efficient knowledge creation, curation, and optimization.
SearchUnify is excited to be a Navigator sponsor at Dreamforce 2024! Visit us at Booth #1416 to experience firsthand our GenAI-powered solutions.
SearchUnify and ABBYY won a Gold Stevie® Award in 2024 International Business Awards® for Elevating Customer Support and Self-Service with AI-Powered Cognitive Search. Read the blog to learn more about ABBYY’s success story and impact of SearchUnify’s Cognitive Technology.
