Blog

This Dreamforce, Kick-Start Your Expedition to the Realm of Relevance

September 18, 2018

Relevance is the driving force which can acquire, retain, and win customers over. Would you like to initiate your firm’s relevance transformation? Yes? Here’s how!

How to Zero-in On the Right Enterprise Search Solution

September 11, 2018

Enterprise search engines are all the rage these days. But in an industry with many similar solutions, how do you choose the right one?

How Technical Communication is Evolving with the Digitalization of Industries

August 28, 2018

As consuming habits change, technical communication is evolving. People are no longer content with bloated guides. This has ushered in a whole new set of challenges.

How Cognitive Search is Delivering Breakthroughs in Lithium Communities

July 3, 2018

Communities on Lithium are the prefered choice for many organizations. This post highlights how these firms can further streamline their community experience.

Why Enterprises are Jumping on The Cognitive Bandwagon

June 19, 2018

These days, enterprise have actively started looking for cognitive search solutions. But why? This post talks about the factors that prompt enterprises to upgrade their search engine.

Real-Time Search Analytics: Your Ingredient to a Winning Business

June 1, 2018

Data holds the key to unprecedented success. With real-time search analytics, you can tap into its abundant power. Here’s how you can make the most of it.

3 Days Filled with Idea Sharing & Networking – TSW’18, San Diego

May 1, 2018

Technology Services World (TSW) 2018 San Diego is barely a fortnight away and we cannot wait to meet and plan your support-led expansion! Here’s what it offers.

AI & Search Analytics: The Yin and Yang of High-Performing Content Pieces

April 30, 2018

Analytics play a key role in developing winning content. However, glaring at a screen of stats is never on a writer’s bucket list, is it? AI & analytics can help you with that.

SearchUnify and the General Data Protection Regulation (GDPR) — What Our Clients Should Know

April 27, 2018

GDPR is almost here. In this post, we’ll discuss SearchUnify’s compliance with the new data protection directive and everything else associated with it.

Banking on Artificial Intelligence to Deliver Relevant Results

April 16, 2018

What good is a search that fails to deliver relevant results? With the ordinary search, useful results often don’t reach users. An AI-driven search can help.

Time to Clean Your Content Using Search Analytics

January 29, 2018

Read our blog post to learn how real-time Search Analytics helps get greater returns out of your content in three simple steps.

Enrich Salesforce Service Cloud with SearchUnify

January 25, 2018

Simplify your support agents' life with SearchUnify, a cognitive search solution that equips your repts with the information they need to resolve customer queries in real time and reduces case resolution time.