Events

Recently Attended

Hyperscaling CX with Trusted AI

Date: Sep 17 - 19, 2024

Place: San Francisco, CA

Join us at Dreamforce 2024, where, as Navigator sponsors, we’ll demonstrate how our secure, advanced machine learning and predictive analytics drive the future of trust and deliver a smooth and secure ride to hyperscaling CX.

Crafting “Human-in-the-Loop” GenAI Agent Desktops

Date: Aug 29, 2024

Place: Online

Discover how to harness the power of Generative AI (GenAI) for enhanced customer support. Join industry experts on August 29th as they explore the challenges and opportunities of using LLMs in contact centers. Learn how to overcome implementation hurdles, build a compelling business case, and address data security concerns. Gain insights from John Ragsdale, Vishal Sharma, and Divanshi Arora as they share practical strategies for crafting "Human-in-the-Loop" GenAI agent desktops using SearchUnify's advanced technology.

From Strugle to Success Knowledge Management Made Easy With GenAI

Date: Jul 25, 2024

Place: Live Webinar

In today's competitive landscape, exceptional customer service relies on readily available, up-to-date information. But many companies struggle with outdated knowledge bases, hindering agent productivity and frustrating customers. Join us live on 25th July, 11 AM PT to explore how Generative AI-powered knowledge management solution like Knowbler can help you overcome the challenges of inefficient knowledge management systems and improve agent productivity.

The Customer Service Show | Season 2 | Episode 4

Date: Jul 09, 2024

Place: Live Webinar

Join Our host Garima Aneja is joined by industry expert Patricia Lughezzani, Founder of PL Support Solutions and Executive Advisor at Grazitti Interactive to help you move from obstacles to opportunities while integrating GenAI in enterprise support ecosystem.

Blueprint for AI-powered Customer Learning Experiences

Date: Jun 20, 2024

Place: 9 AM PST

Discover the secrets to building a successful AI-powered customer learning experience, straight from the experts. Join Jamie Barrilleaux from EBSCO, Lisa Dubernard from Appinium, and Anirudh Parihar from SearchUnify for an exciting webinar as they share their expertise on building high-quality education platforms, crafting learning materials, and driving continuous improvement by tracking learner performance.

[On-Demand]: Boost Your Marketing Engagement & Conversions with GenAI-Powered Applications for DCX

Date: Jun 05, 2024

Place: 11:50 AM PDT

Join us for a live session at Marketing (Re)Focus 2024 and learn how to supercharge your Digital Customer Experience (DCX) and enhance your marketing engagement and conversions through cutting-edge GenAI-powered applications. This session will be delivered by SearchUnify experts, Bharat Sethi, Senior Product Manager, and moderated by Garima Aneja, Lead Product Marketing.

The Customer Service Show | Season 2 | Episode 3

Date: May 29, 2024

Place: Virtual Summit

Join Our host Garima Aneja is joined by industry experts Patricia Lughezzani, Founder of PL Support Solutions and Executive Advisor at Grazitti Interactive, and Bharat Sethi, Product Manager at SearchUnify, to dive deep into the transformative world of Generative AI for Customer Support.

5 Principles for Successful Support Portal Design

Date: May 14, 2024

Place: Booth #811 | Orlando World Center Marriott

Discover Automation Anywhere’s winning strategies to drive seamless customer support and self-service experiences in 2024 and beyond.

SearchUnify is a Gold Sponsor at TSIA World Interact 2024

Date: May 06 - 08, 2024

Place: Booth #811 | Orlando World Center Marriott

SearchUnify is honored to be a Gold Sponsor at TSIA World Interact 2024 where we will be showcasing our cutting-edge generative AI products. Discover how our solutions propel businesses from elusive to empowered, optimizing processes and driving growth. Meet us at booth #811 to explore new possibilities for your organization!

SearchUnify is Sponsoring and Participating in 2024 Member Summit by Consortium for Service Innovation

Date: Apr 09 - 11, 2024

Place: Fort Worth, TEXAS

SearchUnify is proud to participate in the Member Summit 2024, hosted by the Consortium For Service Innovation. Join us as we showcase our cutting-edge knowledge management and cognitive search solutions. Don't miss the opportunity to connect with our experts and discover how SearchUnify can transform your organization's service experience.