Events

Recently Attended

The Customer Service Show | Season 2 | Episode 3

Date: May 29, 2024

Place: Virtual Summit

Join Our host Garima Aneja is joined by industry experts Patricia Lughezzani, Founder of PL Support Solutions and Executive Advisor at Grazitti Interactive, and Bharat Sethi, Product Manager at SearchUnify, to dive deep into the transformative world of Generative AI for Customer Support.

5 Principles for Successful Support Portal Design

Date: May 14, 2024

Place: Booth #811 | Orlando World Center Marriott

Discover Automation Anywhere’s winning strategies to drive seamless customer support and self-service experiences in 2024 and beyond.

SearchUnify is a Gold Sponsor at TSIA World Interact 2024

Date: May 06 - 08, 2024

Place: Booth #811 | Orlando World Center Marriott

SearchUnify is honored to be a Gold Sponsor at TSIA World Interact 2024 where we will be showcasing our cutting-edge generative AI products. Discover how our solutions propel businesses from elusive to empowered, optimizing processes and driving growth. Meet us at booth #811 to explore new possibilities for your organization!

SearchUnify is Sponsoring and Participating in 2024 Member Summit by Consortium for Service Innovation

Date: Apr 09 - 11, 2024

Place: Fort Worth, TEXAS

SearchUnify is proud to participate in the Member Summit 2024, hosted by the Consortium For Service Innovation. Join us as we showcase our cutting-edge knowledge management and cognitive search solutions. Don't miss the opportunity to connect with our experts and discover how SearchUnify can transform your organization's service experience.

SearchUnify is Participating in IDC Directions 2024

Date: Apr 03, 2024

Place: San Jose McEnery Convention Center

SearchUnify is thrilled to announce its participation in IDC Directions 2024 where Shivraj Asthana, President,Grazitti Interactive will be actively engaging with analysts and experts from diverse domains. This collaborative platform offers an invaluable opportunity to network with like-minded leaders, exchange insights and knowledge, foster innovation, and shape the future of the industry.

Empowering Knowledge Workers with KCS Innovation and SearchUnify: A Syntellis Case Study

Date: Mar 28, 2024

Place: 8 AM PST

How does an organization achieve a 23% increase in client search adoption, a 263% increase in search conversions, and an 18% reduction in case volume for 2 product lines? By leaning into KCS, cognitive technology, and good old-fashioned communication, of course! Join Syntellis’ Kristin Hunter and SearchUnify’s Lynette Ledoux to learn how to build a Knowledge-First Support Culture, inside and out, and get results.

Meet SearchUnify at Adobe Summit 2024

Date: Mar 26 - 28, 2024

Place: The Venetian Expo Center, Las Vegas | Booth #1484

Join us at Adobe Summit 2024 for an unparalleled digital experience! SearchUnify, alongside it's parent company, Grazitti Interactive, is excited to showcase innovative AI solutions that empower businesses to thrive in the ever-evolving digital landscape. Explore cutting-edge technologies, engage with industry experts, and unlock the potential of your digital strategy.

The Customer Service Show | Season 2 | Episode 2

Date: Mar 26, 2024

Place: Virtual Summit

Explore the shifting dynamic of trust in the era of Generative AI. Join us on the journey into the future of customer support, navigating the ever-evolving landscape shaped by Generative AI.

SearchUnify is Participating in IDC Directions 2024

Date: Mar 14, 2024

Place: Virtual Summit

SearchUnify is thrilled to announce its participation in IDC Directions 2024 where Walter Chase, Director of Professional Services, SearchUnify will be actively engaging with analysts and experts from diverse domains. This collaborative platform offers an invaluable opportunity to network with like-minded leaders, exchange insights and knowledge, foster innovation, and shape the future of the industry.

Let’s Fix Chatbots: Generative AI, Can You Help Me?

Date: Feb 26, 2024

Place: 8 AM PST

Unlock the potential of conversational AI with Vishal Sharma, CTO of SearchUnify, and David Truog, Principal Analyst of Forrester. Join our webinar on February 26 to explore innovative strategies for optimizing chatbots, harnessing generative AI, and shaping the future of conversational experiences.

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