Events Overview | SearchUnify

Recently Attended

Beating the Escalation Blues with Cognitive Technology

Date: Aug 31, 2023

Place: 8 AM PST

Discover how advanced AI and intelligent automation can transform your escalation management, reducing response times, and improving customer satisfaction. Gain insights into common escalation challenges, and learn actionable strategies to integrate cognitive technology seamlessly. Don't miss this opportunity to revolutionize your support ecosystem and create lasting customer relationships. Register for the webinar on 31 Aug at 8:00 AM PST and conquer the escalation blues.

Context Matters: Amplify Your Chatbot’s Potential with LLM-Powered Intelligence

Date: Aug 03, 2023

Place: 8 AM PST

Traditional chatbots have failed in delivering relevant responses and cost savings, but LLMs are a game-changer. Despite challenges like hallucination and outdated data, cutting-edge frameworks can overcome these hurdles. Discover how they enable next-gen chatbots to deliver personalized, context-driven responses for unparalleled customer experiences. Join the engaging webinar on 3rd Aug, 8:00 AM PST, where Alan Pelz Sharpe, Founder & Principal Analyst at Deep Analysis, and Vishal Sharma, CTO of SearchUnify explore chatbot evolution and LLMs' role in transforming support teams.

Building Revenue-generating & Customer Engaging Communities

Date: Jun 15, 2023

Place: 8 AM PST

Online communities have grown in popularity as effective ways to interact with customers at all stages of the buying cycle. On June 15 at 8 AM PST, join us as we discuss the strategic advantages of investing in cognitive technology for online communities and how Flexera used intelligent community search to accomplish a staggering case deflection and self-service conversion.

TSIA Orlando 2023

Date: May 08 - 10, 2023

Place: Booth #427

SearchUnify is a proud silver sponsor at TSIA Orlando 2023 event where our experts will share their knowledge on subjects like the role of cognitive technology in customer service, self-service and generating ARR via support. SearchUnify will also be hosting a thought-leadership session at the event. Meet our team at booth 427 for a personalized demo.

Higher Logic Super Forum 2023

Date: Apr 10 - 12, 2023

Place: Washington, DC

Grazitti Interactive, a global digital services provider, is thrilled to announce its participation as a Platinum Sponsor at Higher Logic Super Forum, 2023. Find us at Booth #P3 on April 10-12, 2023 at Gaylord National Resort & Convention Center, Washington, DC.

Consortium for Service Innovation Member Summit 2023

Date: Mar 28 - 30, 2023

Place: San Diego, CA

Join Consortium's Member Summit to watch forward-thinking and like-minded leaders and practitioners discuss experiences, stumbling blocks, and valuable solutions. Meet SearchUnify's cognitive experts at the event reflecting on years of research and discussions with fascinating, like-minded individuals.

Marketing Live 2023

Date: Mar 20 - 21, 2023

Place: Booth #635 | ICC Sydney

Join Grazitti Interactive at Australia's largest marketing event, which will feature a series of keynote presentations, workshops, insightful conversations, and much more. As part of the event's objective, SearchUnify will be there to talk about the most recent developments in the field of AI and cognitive technology and its impact on digital experiences. Meet us at Booth #635.

A Logical Perspective on ChatGPT & Its Impact on Customer Service

Date: Mar 14, 2023

Place: 8 AM PST

SearchUnify is excited to announce its upcoming webinar on “A Logical Perspective on ChatGPT & Its Impact on Customer Service”. The webinar will be presented by our Principal Data Scientist, Mr. Taranjeet Singh and our Lead Product Marketer, Ms. Garima Aneja. During the webinar, you’ll get to know more about what ChatGPT is and what are its implications on customer service. Join us on 14th March at 8 AM PST to gain valuable insights and connect with industry experts. Register now to save your seat!

Dreamforce World Tour Sydney

Date: Mar 01, 2023

Place: Booth #24 | ICC Sydney, AU

With over 70 inspiring sessions to experience, the event will enable participants to succeed now by lowering costs with one trusted platform, increasing productivity with automation, and driving efficient growth by wowing your customers. Meet SearchUnify cognitive experts at the event and learn how cognitive technology and Salesforce can deliver improved outcomes for your enterprise.

Essential Community Features and Tools for 2023

Date: Dec 14, 2022

Place: Virtual Summit

Khoros’s enterprise-grade communities software and SearchUnify’s AI-driven enterprise search solution have joined hands to increase community engagement, improve customer satisfaction, and further reduce support costs. Want to know more? Join us in an exclusive session with Khoros on December 14th, 2022.

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