Winning at DCX with Cognitive Technology: The CIPA Maturity Model
Date: Mar 28, 2022
Place: Virtual Summit
Recently Attended
Support (re)Focus 2021 – A Virtual Customer Conference
Date: Nov 17, 2021
Place: Virtual Summit
Support (re)Focus is Grazitti Interactive’s annual invite-only conference where customer service leaders, technology experts, and industry thought leaders from Grazitti’s customer and partner ecosystem connect, network, exchange ideas and best practices.
Cognitive Search and Applications : The Winning Formula for Your Support & Self-Service Teams
Date: Oct 28, 2021
Place: Virtual Summit
TSW Las Vegas 2021
Date: Oct 18 - 20, 2021
Place: Aria Resort, Las Vegas + Virtual Booth
SearchUnify has joined as a Gold sponsor for TSIA’s technology and services conferences, which deliver relevant technology services, sales, channel optimization, and product content that helps teams navigate evolving business challenges. SearchUnify is also leading a session on October 18, 2021 from 1:45 PM - 2:15 PM PST on the role of cognitive technology in transforming customer support and self-service experiences.
Improving the Operational Efficiency of a Distributed Customer Support Team
Date: Oct 18, 2021
Place: Virtual Summit
Grazitti Interactive Virtual Summit – Community (re)Focus 2021
Date: Oct 12, 2021
Place: Virtual Summit
Community (re)Focus 2021 is all set to bring together community managers and experts from across the globe for a one day all-digital summit. Aimed at raising the engagement quotient of communities, the the summit will feature community-exclusive insights, networking and AMA sessions and panel discussions by pioneers in community building and management.
Cognitive Technology: The Force Multiplier for Scaling Customer Success
Date: Oct 05, 2021
Place: Virtual Summit
The Power of Cognitive Search Platforms: Strategizing Selection, Adoption and Enterprise Success
Date: Aug 27, 2021
Place: Virtual Summit