Connectors
Unify your enterprise applications and unlock the full potential of your
company’s knowledge base within a single platform.
Leverage one-click-and-configure connectors to seamlessly deliver relevant information to every user based
on their roles and permissions.
With over 45 native parsers and intuitive interfaces, easily manage object and field-level configurations across any platform. The engine ensures information security by respecting role-based and access-based permissions, preventing any data leakage.
Enjoy hassle-free syncing with customizable crawl controls. Adjust the frequency and timing to suit your needs. The engine can also limit crawls to major changes, enabling faster syncing when required.
Missing a platform? We’re likely already working on it. Alternatively, use the included Universal Content API to build your own connector, index content, and connect any platform with ease.
Simplify information discovery with OOTB index for all your Salesforce objects on Service Cloud, Community Cloud and Platform.
Seamlessly integrate the ServiceNow incidents, knowledge articles & questions across multiple content platforms.
Instantly index Slack as a content source & empower employees to access relevant information across the organization’s platforms.
Seamlessly index ideas, blogs, reviews & user groups on your Khoros-powered community with SearchUnify.
Easily integrate the posts, articles, and tickets stored in your Zendesk instance across enterprise knowledge bases.
Enable users to seamlessly access relevant enterprise content from Sharepoint across organization platforms.
Index all data stored in Microsoft Dynamics modules for seamless information discoverability.
Seamlessly index discussions, blogs, members, events & library content on your Higher Logic-powered community.
Empower users to easily access relevant documentation from MadCap Software across enterprise platforms.
Elevate Salesforce Community engagement with a unified view of video and learning content from Appinium.
Elevate learning experience with hyper-personalization and enhanced findability of LMS content.
Enable users to seamlessly access relevant enterprise wide content on their CMS or website built on Joomla.
Out-of-the-box Support for some of the world’s most used knowledge and content repositories
Federated search with SearchUnify boosted our confidence in our knowledge base and online help center. Knowing our content would be easily accessible, we ramped up content creation by 44%. Consequently, customer complaints about self-service and documentation dropped by 24%.
Garrick Greenhalgh
MSHR, CSPO, Director of Global Technical Education and Community, Accela
With SearchUnify's AI, Bluebeam significantly enhanced our customer support, swiftly connecting them to needed resources. Improving our business is a core practice, and we're proud to be recognized for our collaboration with SearchUnify in achieving this.
Jim Atkinson
President and Chief Customer Officer, Bluebeam, Inc.
With the implementation of Knowbler, we've overcome the challenge of outdated content and significantly improved the quality and timeliness of our knowledge articles. The utilization of Odin prompts has streamlined the creation process, while the improved functionalities for support engineers have freed them to focus on more complex issues.
Sahana Parameswarappa
Senior Manager, Self-Service, Automation Anywhere.
Connectors unify your enterprise applications by integrating various platforms and systems into a single search platform. This helps in harnessing the full potential of your company's knowledge base by providing quick, role-based access to relevant information.
These connectors simplify integration by allowing you to connect platforms with minimal effort. Just select the connector, configure it based on user roles and permissions, and start delivering the right information to your users.
The native connectors respect role-based and access-based permissions. With over 35 parsers, they ensure that users only see content they are authorized to access, preventing any information leakage.
The syncing process is highly adaptable. You can control the frequency and timing of data crawls and even limit the crawl scope to significant changes. This flexibility ensures faster and more efficient syncing.
If a platform is not supported, you can use the Universal Content API included with our solution to build a custom connector. This enables you to index and integrate content from any platform.
