In today’s competitive landscape, exceptional customer support is the cornerstone of any thriving business. GenAI-powered virtual assistants (VAs) are not just changing but revolutionizing customer interactions, propelling customer support into a new era.
GenAI has created significant excitement, but there’s a catch -these virtual assistants come with limitations, like hallucinations, data privacy concerns, and more, ultimately hampering the user experience.
The reason? Companies are focusing on tech only and neglecting user experience design entirely. This is why it is crucial to consider 5 design principles while implementing virtual assistants. Let’s find out what these five design principles are.
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Effortless Customer Support: Explore the Power of Gen AI-powered Virtual Assistant
If you’re looking for an intelligent virtual assistant equipped with robust LLMs and built-in frameworks to ensure data accuracy, reliable responses, and natural user interaction, SearchUnify Virtual Assistant (SUVA )may be the one for you!
Ready to serve from the moment it is deployed, SUVA continues to learn and get better with the help of machine learning algorithms.
So, what’s the holdup? Experience its capabilities firsthand!
