Beyond Features: Leverage Emotional Footprint to Choose the Right Search Vendor

Have you decided to invest in an advanced enterprise search solution to enhance your knowledge discovery? If so, the next question arises: “How do I select the right enterprise search vendor for my business?” While tangible aspects like features, functionalities, licensing, and maintenance costs are undoubtedly important, there are invisible yet powerful intangible factors that significantly impact your choice of enterprise search vendor.

This is where the concept of Emotional Footprint kicks in. It enables you to evaluate vendors based on how they make you feel throughout the customer lifecycle and make an informed decision.

Curious to learn more? Check out this infographic explaining five key emotional footprint metrics and the SearchUnify Score shared by the SoftwareReviews report. It will help you choose an enterprise search vendor that delivers on both functionality and positive sentiment.

To view this infographic in high resolution, click here.

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We don’t mean to boast, but these numbers speak volume.

SearchUnify isn’t just about features; it’s about fostering strong, positive relationships that drive success. With our exceptional emotional footprint scores, we’re committed to your journey from good to exceptional.

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