Did you know that 56% of customers are willing to pay a premium for a product to get outstanding support?
Modern customers expect more than just a functional product or service. They demand 24/7 support, proactive issue resolution, and personalized assistance that goes beyond basic troubleshooting. No wonder premium support is becoming a gold standard in customer support.
Let’s find out more about premium support, its importance, and key strategies to roll it out effectively.
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Want to Unlock Your Revenue Potential with Premium Support?
Premium support unlocks a golden chance for organizations to generate additional revenue streams and increase overall profitability.
If you are curious to dig deeper into this robust strategy, tune into the debut season of our podcast ‘Customer Service Thursdays,’ featuring Patricia Lughezzani, GVP – Customer Experience Executive & Ex-Global Head of Support Strategy and Operations, Adobe, along with Meenakshi Arora, Director of Marketing, SearchUnify. It uncovers the nuances of premium support and how you can leverage it to transform your business into a thriving powerhouse.
