91% of customers say they would use a knowledge base if it met their needs.
Knowledge creation has seen a lot of advancements since the advent of Large Language Models (LLMs), with more scope for future growth as well. While traditional models served well for a long time, they posed some challenges that are easy to overcome through the power of LLMs.
Let’s take a look at traditional knowledge creation techniques and their advantages, and how they compare to LLM-based ones.
Ready to Reshape Your Knowledge Management with LLMs?
Harnessing the power of LLMs can help organizations establish a dynamic knowledge base that empowers support agents to efficiently and precisely address customer concerns.
SearchUnify recently launched Knowbler—the world’s first robust LLM-infused application that revolutionizes the way agents create, review, and share knowledge seamlessly within their existing workflows.
Witness the transformative capabilities of Knowbler and explore the future of efficient customer issue resolution today! Request a free demo.
