With a rapidly evolving business landscape, data is growing at a faster rate. Thus, for businesses to succeed, the focus should be to invest in technologies that can make this information access easier so that employees, customers, and others can get the right information at the right time.
To do so, enterprise search is a promising solution. Earlier traditional search engines were based on keyword search thus providing results that match the exact keywords. This limited the scope of search resulting in irrelevant or out-of-context responses.
To address this challenge, semantic search is a powerful solution. Integrated with technologies like natural language processing (NLP) and machine learning it is able to understand the intent behind user search queries. Thus, delivering contextually relevant results.
Now that we have a basic idea of semantic search let’s dive deeper and learn about its impact on user experience. Following are the five factors that are influenced by semantic search.
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Conclusion
From the above, we can conclude that semantic search has the potential to redefine the enterprise search landscape. It can take customer experience to the next level. Thus, investing in this technology can align your organization on the trajectory to success.
But to reach that point, the first step is to figure out the right vendor.
While there are multiple vendors claiming to be the best in the market, we are offering an enterprise agentic platform with a suite of GenAI-powered products, that is trusted by leading analyst firms like Forrester, TSIA, Gartner, and many more.
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