Connectors
Unify your enterprise applications and unlock the full potential of your
company’s knowledge base within a single platform.
Leverage one-click-and-configure connectors to seamlessly deliver relevant information to every user based
on their roles and permissions.
Out-of-the-box Support for some of the world’s most used knowledge and content repositories
Federated search with SearchUnify boosted our confidence in our knowledge base and online help center. Knowing our content would be easily accessible, we ramped up content creation by 44%. Consequently, customer complaints about self-service and documentation dropped by 24%.
Garrick Greenhalgh
MSHR, CSPO, Director of Global Technical Education and Community, Accela
With SearchUnify's AI, Bluebeam significantly enhanced our customer support, swiftly connecting them to needed resources. Improving our business is a core practice, and we're proud to be recognized for our collaboration with SearchUnify in achieving this.
Jim Atkinson
President and Chief Customer Officer, Bluebeam, Inc.
With the implementation of Knowbler, we've overcome the challenge of outdated content and significantly improved the quality and timeliness of our knowledge articles. The utilization of Odin prompts has streamlined the creation process, while the improved functionalities for support engineers have freed them to focus on more complex issues.
Sahana Parameswarappa
Senior Manager, Self-Service, Automation Anywhere.
Connectors unify your enterprise applications by integrating various platforms and systems into a single search platform. This helps in harnessing the full potential of your company's knowledge base by providing quick, role-based access to relevant information.
These connectors simplify integration by allowing you to connect platforms with minimal effort. Just select the connector, configure it based on user roles and permissions, and start delivering the right information to your users.
The native connectors respect role-based and access-based permissions. With over 35 parsers, they ensure that users only see content they are authorized to access, preventing any information leakage.
The syncing process is highly adaptable. You can control the frequency and timing of data crawls and even limit the crawl scope to significant changes. This flexibility ensures faster and more efficient syncing.
If a platform is not supported, you can use the Universal Content API included with our solution to build a custom connector. This enables you to index and integrate content from any platform.
