Mountain View, CA | March 07, 2024 — Appinium, a leader of native learning and content enablement solutions on Salesforce, announced an expansion of partnership with SearchUnify, a leading unified cognitive platform that powers cognitive search and a suite of AI-powered products.
Appinium is a renowned provider of media distribution, learning, and engagement tracking on the Salesforce App Cloud. Its 100% native applications are designed to empower Salesforce clients with unparalleled capabilities around content access control and provide content findability across the clouds & apps.
In collaboration with SearchUnify, Appinium extends its capabilities beyond the Salesforce ecosystem and delivers a secure, contextual, and personalized content discovery experience as a whole. With seamless information discovery and real-time search insights, enterprises can unlock the true potential of enterprise multimedia and learning content.
Further, the expansion of the partnership from a strategic to a trusted referral and reseller partner will enable enterprises to leverage the synergy of SearchUnify’s deep expertise in cognitive search and Appinium’s native learning and content enablement solutions.
“User experience with Google, Amazon, and social media has trained users to expect to search and quickly find what they are looking for and they have very little tolerance when they don’t find content easily. Therefore, to ensure users can find content in Salesforce and Appinium seamlessly when searching, the functionality provided by SearchUnify is essential to keeping users engaged. Appinium is excited to partner with SearchUnify to bring this experience to our customers”, says Tiffany Kreinbrink, SVP Customer Experience, Appinium.
“Modern enterprises are investing in engaging content platforms like Appinium to provide their users with relevant learning content for better self-service,” says Vishal Sharma, CTO, SearchUnify. “We are excited to expand our strategic alliance with Appinium as it will empower enterprises to bring together the finest aspects of both platforms and equip them with the tools they need to thrive in the ever-evolving digital experience landscape.”
About Appinium
Appinium recognizes that data drives the future. This is why the Appinium team is dedicated to building a suite of products that acquires, compiles, and delivers an unprecedented level of marketing, sales, learning, and customer-service data on the platform. Products are seamlessly used effectively on the world’s most powerful platform–Salesforce.
About SearchUnify
SearchUnify is a unified search cognitive platform, by Grazitti Interactive, and is built on a machine learning and insights engine. The platform boasts a suite of AI-powered products, including Cognitive Search, SearchUnify Virtual Assistant (SUVA), Agent Helper, Knowledge Enabler (Knowbler), Escalation Predictor, and Community Helper. Leading enterprises globally rely on SearchUnify for revolutionizing information discovery and elevating support outcomes.