Mountain View, CA | March 25, 2025 – SearchUnify, a leading enterprise agentic platform, proudly announces its recognition as a Leader in the G2 Grid® Report for Enterprise Search for the 20th consecutive quarter, marking five years of sustained excellence. This milestone reinforces SearchUnify’s commitment to delivering AI-powered search and knowledge discovery solutions that drive superior customer and employee experiences.
G2, the world’s largest software marketplace, evaluates solutions based on verified customer feedback and comprehensive data analysis. SearchUnify’s consistent leadership in the category is a testament to its ability to meet evolving customer needs with cutting-edge innovations. The platform continues to excel across key performance metrics, including Likelihood to Recommend – 91%, Product Going in Right Direction? – 90%, Ease of Doing Business With – 95%, Quality of Support – 95%, demonstrating a strong commitment to customer-centricity and product excellence.
“Achieving five years of consecutive leadership in the G2 Grid® Report is a reflection of our relentless innovation and customer-first approach. SearchUnify’s Agentic AI platform is redefining how businesses harness knowledge, and this recognition fuels our commitment to pushing the boundaries of AI-powered search,” said Vishal Sharma, CTO of SearchUnify.
Pioneering AI-Powered Search & Knowledge Discovery
SearchUnify leverages its Enterprise Agentic Platform (SEAP) to transform enterprise search by:
- Delivering Contextual Answers – SEAP’s advanced NLU and reasoning capabilities go beyond keyword-based search, providing direct, precise responses to user queries.
- Enhancing LLM Accuracy & Precision – The SearchUnifyFRAG™ framework mitigates hallucinations in LLMs, ensuring reliable and factual responses.
- Driving Hyper-Personalized Search – AI-powered behavioral analysis ensures users get the most relevant and tailored search results.
- Enabling Autonomous Actions – AI agents don’t just retrieve information—they execute tasks, automate workflows, and deliver proactive support, enhancing productivity and CSAT.
Customer Acclaim for SearchUnify:
SearchUnify’s G2 reviews highlight its positive impact on user search experiences, its ability to deliver relevant results, and its seamless integration with multiple data sources and content types.
Painless Implementation & Fantastic Support!
– Nicole K.
Implementing the search was smooth and efficient, creating a seamless experience.
– Albrean W.
Functions well. Support and updates can be improved
– Verified User in Computer Software
About SearchUnify
SearchUnify is an enterprise agentic platform, by Grazitti Interactive, and is built on a machine learning and insights engine. The platform boasts a suite of AI-powered products, including Agentic Self-Service Hub, Cognitive Search, SearchUnify Virtual Assistant (SUVA), Agent Helper, Knowledge Enabler (Knowbler), and Community Helper. Leading enterprises globally rely on SearchUnify for revolutionizing information discovery and elevating support outcomes.
About G2
G2 is the world’s largest software marketplace, empowering over 80 million users annually—including Fortune 500 employees—to make informed software decisions based on peer-driven reviews. Learn more at www.g2.com.