Mountain View, CA | September 20, 2024 – SearchUnify is pleased to announce its participation as a Platinum Sponsor at TSIA World ENVISION conference whose theme this year is ‘Reimagining the B2B Customer Lifecycle.’ As a Platinum sponsor, SearchUnify will focus on helping event attendees learn how to address their greatest customer support challenges.
Visit SearchUnify at Booth #400 to discover how our GenAI expertise, built upon the SearchUnifyFRAGTM and SCORE (SearchUnify Contextual Relevance Engine) frameworks, powers secure, reliable, and ethical GenAI solutions. Explore our suite of products, including Cognitive Search, Agent Helper, Knowbler, SearchUnify Virtual Assistant, and SearchUnifyGPTTM, and learn how they empower intelligent knowledge agents to deliver exceptional customer experiences.
“Generative AI is revolutionizing customer support, enabling modern enterprises to deliver exceptional experiences and drive customer satisfaction,” said Vishal Sharma, CTO at SearchUnify. “We are excited to share our insights and demonstrate how our GenAI solutions can help businesses transform their support operations.”
Join us at TSIA World ENVISION, the premier conference for leaders in technology and services. Explore how breakthroughs in data, computing, and AI are reshaping the B2B landscape and learn how to harness these advancements to drive radical transformation within your organization.
Gain exclusive access to cutting-edge research, discover proven strategies, network with peers and thought leaders, and leave equipped to reimagine your operations and create a more agile, innovative, and customer-centric future for your business.
Based on TSIA’s research, 85% of tech firms plan to leverage support automation and AI tools in the next two years,” said John Ragsdale, Distinguished Researcher and Vice President of Technology Ecosystems. “Companies understand the potential for AI and Gen-AI to scale support operations and dramatically transform the agent and customer experience. The TSIA World ENVISION expo will showcase innovative solutions, like SearchUnify, to drive this transformation with the vision and pioneering technology to accelerate time-to-value for AI investments.”
More information and registration for TSIA World ENVISION can be found at https://www.tsia.com/conference.
About TSIA
The creator of the LAER model, TSIA (Technology & Services Industry Association), is a subscription-based research and advisory firm, trusted by 40,000+ leaders in the Industrial Technology and Services, SaaS, Healthcare Technology, and Industrial Equipment industries. TSIA’s global reach stretches across 96 countries, representing 80% of the top Fortune 100 tech companies. This includes tech giants such as Amazon, Microsoft, Salesforce, Cisco, and NTT Ltd. With the AI-driven TSIA Portal, free account holders can easily search and access the latest in their industry’s trends, proprietary insights, and best practices to help them make career-advancing, data-driven decisions.
To learn more, visit www.tsia.com
About SearchUnify
SearchUnify, a Grazitti Interactive company, offers an AI-powered platform delivering a comprehensive suite of tools designed to elevate knowledge discovery and support. Our products, including Cognitive Search, SUVA, Agent Helper, and Knowbler, empower organizations to enhance efficiency, optimize workflows, and deliver exceptional customer experiences. By harnessing the power of AI, SearchUnify enables businesses to unlock new opportunities, drive innovation, and maintain a competitive edge.