Mountain View, CA | July 2, 2024 – SearchUnify, a leading unified cognitive platform, is pleased to announce that it has been named a Leader in G2’s Grid® Report for Enterprise Search, for the seventeenth consecutive quarter.
G2, the world’s largest and most trusted software marketplace, releases quarterly Grid Reports and ranks products based on customer reviews, as well as data gathered from online sources and social networks. SearchUnify is recognized as a leader based on different parameters, including customer requirements, ease of admin, ease of doing business, quality of support, likeliness to recommend ratings, and others. This marks SearchUnify’s 17th consecutive win in the G2’s Enterprise Search Grid®.
SearchUnify has been revolutionizing the sphere of enterprise search for quite some time now. With robust cognitive technology, machine learning, and Large Language Models (LLMs) at its helm, it enables enterprises to drive relevant, contextual, and personalized search experiences. Additionally, its innovative applications and frameworks further empower them to leverage the power of advanced LLMs more accurately and efficiently. These include:
- SearchUnifyGPT™: By going beyond keyword and semantic search, it provides direct, contextual, and personalized answers to user queries, thus improving customer effort score (CES).
- SearchUnifyFRAG™: When integrated within an enterprise search engine, it reduces the problem of hallucination among LLMs and produces more precise search results.
Sara Rossio, Chief Product Officer at G2, said “Rankings on G2 reports are based on data provided to us by real software buyers. Potential buyers know they can trust these insights when researching and selecting software because they’re rooted in vetted, verified, and authentic reviews.”
Expressing the enthusiasm over this prestigious recognition, Vishal Sharma, CTO, SearchUnify, stated, “Enterprise search is a dynamic landscape, continually evolving with users demanding seamless experiences. At SearchUnify, we meet these evolving needs by combining traditional approaches with innovative solutions. Our hybrid search, blending the precision of full-text search with a semantic understanding of vector search, delivers highly relevant results, even without perfect phrasing. This recognition from G2’s Enterprise Search Grid® is a testament to our commitment to innovation and customer satisfaction, made possible by our valued customers’ support.”
Here’s What Customers Have to Say About SearchUnify
More than 80 million people annually — including employees at all of the Fortune 500 — use G2 to make smarter software decisions based on authentic peer reviews. Here’s what their unwavering thoughts are about SearchUnify:
“The SearchUnify team was technically astute and had excellent customer focus; they focused on our needs and responded quickly. The AI focus within their product has made a big difference for our user searches. The implementation addressed our specific use case, including our bilingual environment of sign language and spoken English. I also like the administration panel where we can view metrics, and adjust/manage the product in our environment.”
– Senior Digital Learning Manager, Enterprise
“Fast search capabilities coupled with its ability to deliver highly relevant results,”
– Operational Analyst
“SearchUnify integrates multiple data bases, multiple content types with ease. The search results are optimized based on user preferences. The session history and detailed usage reports are insightful in determining the efficacy of the tool,”
– Verified User in Information Technology and Services
To read more reviews from our customers, click here.
About G2
G2 is the world’s largest and most trusted software marketplace. More than 80 million people annually — including employees at all of the Fortune 500 — use G2 to make smarter software decisions based on authentic peer reviews. Thousands of software and services companies of all sizes partner with G2 to build their reputation, manage their software spend, and grow their business – including Salesforce, HubSpot, Zoom, and Adobe. To learn more about where you go for software, visit www.g2.com and follow on Twitter and LinkedIn.
About SearchUnify
SearchUnify is a unified cognitive platform, by Grazitti Interactive, and is built on a machine learning and insights engine. The platform boasts a suite of AI-powered products, including Cognitive Search, SearchUnify Virtual Assistant (SUVA), Agent Helper, Knowledge Enabler (Knowbler), and Community Helper. Leading enterprises globally rely on SearchUnify for revolutionizing information discovery and elevating support outcomes.
Media Contact
pr@grazitti.com
