Mountain View, CA | March 12, 2025 – SearchUnify, a leading enterprise agentic platform by Grazitti Interactive, has been named among KMWorld’s ‘100 Companies That Matter in Knowledge Management 2025’. The annual list recognizes organizations that are pioneering AI-powered solutions to enhance knowledge discovery, decision-making, and customer experience.
KMWorld’s prestigious list celebrates companies that are shaping the evolution of knowledge management by enabling businesses to optimize knowledge workflows, boost agent productivity, and improve customer satisfaction.
Advancing AI Agents for the Future of Knowledge Management
As part of its vision for the future, SearchUnify is pioneering AI-powered Agentic Knowledge Assistants that go beyond traditional Knowledge discovery and automation. These AI Agents act as proactive knowledge enablers, dynamically surfacing insights, suggesting relevant solutions, and learning from interactions to continuously improve knowledge delivery.
By integrating cognitive AI, predictive intelligence, and agent engineering principles, SearchUnify’s AI Agents are designed to empower employees, accelerate decision-making, and ensure organizations stay ahead in an ever-evolving knowledge landscape.
“At SearchUnify, we believe that knowledge is only as powerful as its accessibility and relevance,” said Vishal Sharma, CTO, SearchUnify. “This recognition underscores our commitment to leveraging AI-driven intelligence to not only surface knowledge when and where it’s needed but also refine and enrich it in real-time, empowering both employees and customers.”
“Organizations today need knowledge management solutions that go beyond content retrieval—they need intelligence that learns, adapts, and drives engagement,” said Tanya Dhar, Product Manager, Knowbler. “With innovations like our Gamification Dashboard and AI-driven knowledge curation, we are creating a future where knowledge is not just managed but truly optimized for business success.”
“Marydee Ojala, Editor-In-Chief at KMWorld,” added, “In these turbulent times, the ability of knowledge management companies to grow, adapt, change, and evolve is a testament to the value of KM within organizations large and small. Business transformation continues at a rapid pace, fueled by improved access to vital information and the concomitant use of knowledge to drive new insights that affect productivity, customer relationships, and employee satisfaction. This annual designation highlights companies important in the KM ecosphere!”
As enterprises navigate the evolving landscape of knowledge management, SearchUnify continues to lead the way with Agentic AI-powered innovation to accelerate issue resolution, empower users with intelligent self-service, and redefine customer support efficiency.
For more information on SearchUnify and its AI-powered solutions, visit www.searchunify.com.
About SearchUnify
SearchUnify is an enterprise agentic platform, by Grazitti Interactive, and is built on a machine learning and insights engine. The platform boasts a suite of AI-powered products, including Agentic Self-Service Hub, Cognitive Search, SearchUnify Virtual Assistant (SUVA), Agent Helper, Knowledge Enabler (Knowbler), and Community Helper. Leading enterprises globally rely on SearchUnify for revolutionizing information discovery and elevating support outcomes.
About KMWorld
KMWorld is the leading publisher, information provider, and conference organizer in the fields of knowledge management, content management, and digital transformation. Its annual list recognizes organizations that are driving innovation and shaping the future of knowledge-driven enterprises.
