Mountain View, CA | June 12, 2024 – SearchUnify, a leading unified cognitive platform by Grazitti Interactive, today announced its inclusion in the IDC Market Glance: Search and Knowledge Discovery Software, 2Q24 report. This recognition follows SearchUnify’s prominent feature in the IDC Market Glance: Knowledge Management, 4Q23 report, solidifying its position as a leading innovator in both internal and external knowledge discovery solutions.
The IDC Market Glance recognizes vendors providing innovative solutions that enable organizations to effectively find, access, and leverage information across various data sources. SearchUnify’s unified cognitive platform, powered by advanced GenAI and machine learning, enables businesses to deliver exceptional search and knowledge discovery experiences.
SearchUnify’s platform stands out due to its:
- Robust Approach to LLM Integrations: SearchUnify’s industry-first approach to secure integration of Large Language Models (LLMs) across its product suite empowers organizations to leverage the power of generative AI for more intuitive and accurate search results.
- FRAG™ Architecture: The platform’s unique Federated Retrieval Augmented Generation (FRAG™) architecture ensures highly relevant and contextually appropriate responses, enhancing both support and self-service experiences.
- Commitment to Innovation: SearchUnify consistently pushes the boundaries of knowledge discovery with its AI-powered solutions, delivering tangible value to enterprises worldwide.
“We are thrilled to be recognized again by IDC as a key player in the search and knowledge discovery market,” said Vishal Sharma, Chief Technology Officer at SearchUnify. “This continued recognition underscores our commitment to providing cutting-edge solutions that empower organizations to unlock the full potential of their knowledge assets.”
About SearchUnify
SearchUnify is a unified search cognitive platform, by Grazitti Interactive, and is built on a machine learning and insights engine. The platform boasts a suite of AI-powered products, including Cognitive Search, SearchUnify Virtual Assistant (SUVA), Agent Helper, Knowledge Enabler (Knowbler), Escalation Predictor, and Community Helper. Leading enterprises globally rely on SearchUnify for revolutionizing information discovery and elevating support outcomes.