Mountain View, CA | November 15, 2024 – SearchUnify, a leading enterprise agentic platform by Grazitti Interactive, is proud to announce its sponsorship of the Association of Support Professionals (ASP) virtual conference on November 19th and 20th, 2024. This year’s conference offers a unique opportunity for support professionals to explore best practices in support website design and learn how AI is revolutionizing customer service.
The two-day event features two distinct tracks:
November 19th: Award-Winning Support Websites Deconstructed
ASP judges will present in-depth analyses of the winning websites from the 2024 Best Support Websites competition. Attendees will gain exclusive access to these top-performing sites and learn best practices in design, usability, knowledge base implementation, and more. Featured companies include Automation Anywhere, Dell, NetApp, Red Hat, SAP, and Siemens Digital Industry Software.
November 20th: Navigating the AI Revolution in Customer Support
The sessions on this day delve into the transformative impact of AI on customer support, with a focus on recent advancements and practical applications. Industry experts from leading companies like NetApp, Red Hat, Oracle, Automation Anywhere, and Dell will share their insights and experiences. SearchUnify will join the conversation, showcasing how its Agentic AI platform is empowering support teams to deliver exceptional customer experiences.
“We are excited to continue our relationship with SearchUnify, adding to their sponsorship on our monthly newsletter. This event will really tell how recent advances in AI will spark the most change we have ever seen in Support,” said Al Hahn, Executive Director of ASP.
“We’re thrilled to support ASP’s mission of advancing the customer support profession,” said Vishal Sharma, CTO, SearchUnify. “This virtual conference provides a valuable platform for knowledge sharing and exploring the transformative power of AI in customer service.”
Beyond the Conference:
In addition to the live sessions, attendees can access recordings of last year’s award-winning support website tours, featuring in-depth analysis from ASP judges. These tours showcase best-in-class examples of self-service portals, knowledge bases, and support resources.
Register for free today and join the conversation:
November 19, 2024: Here
November 20, 2024: Here
For more information about ASP, visit www.asponline.com.
About SearchUnify:
SearchUnify is an enterprise agentic platform, by Grazitti Interactive, and is built on a machine learning and insights engine. The platform boasts a suite of AI-powered products, including Cognitive Search, SearchUnify Virtual Assistant (SUVA), Agent Helper, Knowledge Enabler (Knowbler), and Community Helper. Leading enterprises globally rely on SearchUnify for revolutionizing information discovery and elevating support outcomes.
About ASP:
The Association of Support Professionals (ASP) is an international organization for support professionals and managers, dedicated to advancing the customer support profession through networking, education, and research.
