Mountain View, CA | August 21, 2024 – SearchUnify, a leading unified cognitive platform by Grazitti Interactive, today announced its participation in Salesforce’s flagship event, Dreamforce 2024, taking place September 17-19 at the Moscone Center in San Francisco, CA. As a Navigator sponsor, SearchUnify will be at Booth 1416, demonstrating how its suite of secure, AI-powered solutions is setting new standards in customer engagement and preparing businesses for the next generation of AI.
In a world rapidly adopting AI, SearchUnify stands out by enabling businesses to harness its power responsibly and strategically. With the theme “Setting New Standards in Customer Engagement with Trusted AI”, SearchUnify will showcase how its advanced machine learning and predictive analytics capabilities are helping businesses build trust and deliver exceptional, unified, and personalized customer experiences (CX) at scale.
“Dreamforce provides an excellent platform to engage with the Salesforce community and demonstrate how SearchUnify is at the forefront, empowering businesses to navigate the future of AI-powered customer engagement”, said Vishal Sharma, CTO at SearchUnify.
Attendees visiting SearchUnify’s Booth at Dreamforce 2024 can expect to:
- Become Gen AI Ready: Discover how SearchUnify’s platform integrates with and leverages the power of generative AI, ensuring businesses are prepared to unlock the next level of AI-driven customer experiences.
- Achieve Unified Personalization: See firsthand how SearchUnify’s AI-powered cognitive search, chatbot, and agent assist tools work together to personalize every customer interaction, from product discovery to ongoing support, for greater satisfaction and loyalty.
- Gain a Competitive AI Advantage: Learn how to leverage SearchUnify’s trusted AI to transform customer service, enhance knowledge management, and gain a tangible advantage in today’s competitive landscape.
Visit SearchUnify at Dreamforce 2024:
- Booth: 1416
- Dates: September 17–19, 2024
- Location: Moscone Center, San Francisco, CA
About SearchUnify
SearchUnify is a unified cognitive platform, by Grazitti Interactive, and is built on a machine learning and insights engine. The platform boasts a suite of AI-powered products, including Cognitive Search, SUVA (the World’s First Federated, Information Retrieval Augmented Chatbot for Fine-tuned, Contextual, and Intent-driven Conversational Experiences at Scale), Agent Helper, Knowbler (the World’s First Knowledge-centered Customer Service Software), Escalation Predictor, SearchUnifyGPT™ (Industry-first Federated, Generative AI Application for Enterprise Support), and Community Helper. Leading enterprises globally rely on SearchUnify for revolutionizing information discovery and elevating support outcomes.