Mountain View, CA | August 7, 2024 – SearchUnifyGPT™ has been named the winner of a Silver Stevie® Award in the New Product of the Year – Artificial Intelligence category in the first annual Stevie Awards for Technology Excellence, “the Olympics for technology.”
The Stevie Awards for Technology Excellence celebrate the remarkable accomplishments of individuals, teams, and organizations shaping the future of technology across all industry sectors.
Winners of the awards, named the Stevies from the Greek word meaning “crowned,” will be recognized during a gala awards dinner on Monday, September 16 at the Marriott Marquis Hotel in New York City.
More than 600 nominations from organizations of all sizes in 21 nations and territories were submitted this year for consideration in a wide range of tech-related categories, including Company of the Year, Educational or Research Institution of the Year, Technical Innovation of the Year, Technology Breakthrough of the Year, and more in a variety of industry groupings including Advertising, Marketing, and PR, Aerospace Technology, Biotechnology, Business Technology, Healthcare Technology, among others. SearchUnifyGPT™ is a winner in the New Product of the Year – Artificial Intelligence category.
SearchUnifyGPT™, an industry-first federated, generative AI application for enterprise support, was recognized for its innovative approach to revolutionizing customer and employee experiences. Leveraging the power of its proprietary SearchUnifyFRAG™ (Federated Retrieval Augmented Generation) framework, SearchUnifyGPT™ delivers direct, contextual, and personalized answers to users from across fragmented data silos, right within their workflows. By deconstructing user queries and leveraging semantic distillation of entities from text, SearchUnifyGPT™ infers query intent beyond keywords to generate coherent resolutions. This cutting-edge technology empowers organizations to achieve faster case resolutions, enhance self-service capabilities, improve employee productivity, and reduce self-service efforts significantly.
“This award is a testament to our commitment to pushing the boundaries of Generative AI and its application in enhancing enterprise support,” said Vishal Sharma, CTO of SearchUnify. “SearchUnifyGPT™ represents a significant leap forward in delivering seamless and intelligent self-service experiences. We are proud to be recognized for our innovation and the positive impact it has on our customers.”
More than 100 professionals worldwide participated in the judging process to select this year’s honorees.
“We congratulate all of the winners in the inaugural edition of the Stevie Awards for Technology Excellence for their outstanding performance, and we look forward to celebrating their achievements on September 16,” said Stevies president Maggie Miller.
Details about the Stevie Awards for Technology Excellence and the list of 2024 Stevie winners are available at www.StevieAwards.com/Tech.
About SearchUnify
SearchUnify is a unified cognitive platform, by Grazitti Interactive, and is built on a machine learning and insights engine. The platform boasts a suite of AI-powered products, including Cognitive Search, SUVA (the World’s First Federated, Information Retrieval Augmented Chatbot for Fine-tuned, Contextual, and Intent-driven Conversational Experiences at Scale), Agent Helper, Knowbler (the World’s First Knowledge-centered Customer Service Software), Escalation Predictor, SearchUnifyGPT™ (Industry-first Federated, Generative AI Application for Enterprise Support), and Community Helper. Leading enterprises globally rely on SearchUnify for revolutionizing information discovery and elevating support outcomes.
About the Stevie Awards
Stevie Awards are conferred in nine programs: the Asia-Pacific Stevie Awards, the German Stevie Awards, the Middle East & North Africa Stevie Awards, The American Business Awards®, The International Business Awards®, the Stevie Awards for Great Employers, the Stevie Awards for Women in Business, the Stevie Awards for Technology Excellence and the Stevie Awards for Sales & Customer Service. Stevie Awards competitions receive more than 12,000 entries each year from organizations in more than 70 nations and territories. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about the Stevie Awards at http://www.StevieAwards.com.
