Mountain View, CA | December 18, 2024 – SearchUnify, a leading enterprise agentic platform, today announced its continued recognition as a Leader in the G2 Grid® Report for Enterprise Search for the 19th consecutive quarter. This sustained leadership position highlights SearchUnify's dedication to providing cutting-edge, AI-powered solutions that transform customer…
Mountain View, CA | December 9, 2024 – SearchUnify, an enterprise agentic platform by Grazitti Interactive, today announced its position as a Major Player in the IDC MarketScape: Worldwide Dedicated Knowledge Management Solutions 2024 Vendor Assessment (doc #US51541224, December 2024). "We're thrilled to be recognized as a Major Player in…
Mountain View, CA | December 2, 2024 – SearchUnify, a leading provider of Agentic AI-powered knowledge management solutions, today announced its recognition as a Strong Performer in The Forrester Wave™: Knowledge Management Solutions, Q4 2024 report. This prestigious evaluation assessed 11 top knowledge management solution providers across 27 criteria, spanning…
Mountain View, CA | November 25, 2024 – SearchUnify, a leading enterprise agentic platform, today announced the launch of its new gamification module within Knowbler, its knowledge-centered agentic solution. This innovative addition empowers support organizations to boost agent performance, foster a knowledge-sharing culture, and drive exceptional customer experiences. The new…
Mountain View, CA | November 22, 2024 – SearchUnify, an enterprise agentic platform by Grazitti Interactive, today announced its position as a Leader in the IDC MarketScape: Worldwide Knowledge Discovery Software for External-Facing Use Cases 2024 Vendor Assessment (doc #US51813424, November 2024). This prestigious recognition underscores SearchUnify's commitment to delivering…
Empowering decision makers with essential metrics to analyze the adoption of Agent Helper, assess its usability, and calculate the ROI. Mountain View, CA | November 20, 2024 – SearchUnify, an enterprise agentic platform, recently equipped its autonomous agent assist solution, Agent Helper, with advanced adoption analytics to fuel strategic, data-driven…
Mountain View, CA | November 19, 2024 – SearchUnify, a leading enterprise agentic platform, today announced the launch of its Leadership Dashboard, a powerful analytics visualization tool designed to empower decision-makers with actionable insights to optimize support operations and drive measurable business outcomes. The Leadership Dashboard provides a consolidated view of…
Mountain View, CA | November 15, 2024 – SearchUnify, a leading enterprise agentic platform by Grazitti Interactive, is proud to announce its sponsorship of the Association of Support Professionals (ASP) virtual conference on November 19th and 20th, 2024. This year's conference offers a unique opportunity for support professionals to explore…
The new AI Editor feature empowers support agents to deliver personalized, empathetic, and enriched responses, thereby enhancing customer satisfaction. Mountain View, CA | November 8, 2024 – SearchUnify is excited to announce that its cutting-edge agent assist solution, Agent Helper, is now upgraded with AI Editor. This enhancement is designed…
Next-Generation AI Agents Go Beyond LLM Wrappers to Deliver Complex Workflow Automation and Unparalleled Customer Experiences Mountain View, CA | November 5, 2024 – SearchUnify, a leading enterprise agentic platform by Grazitti Interactive, today announced a transformative shift in its vision and innovation strategy, unveiling the SearchUnify Enterprise Agentic Platform…
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