Press Releases

SearchUnify to Participate at Higher Logic Super Forum 2023 as a Platinum Sponsor

Mountain View, CA | March 30, 2023 — SearchUnify, a leading unified cognitive platform, is pleased to announce its Platinum sponsorship at Higher Logic Super Forum 2023. The two-day event will unfold in-person on April 10-12, 2023 at Gaylord National Resort & Convention Center, Washington, DC. Higher Logic is a…

SearchUnify Honored as One of the Top 100 Companies That Matter in Knowledge Management for the Third Time In a Row

Mountain View, CA | March 10, 2023 –SearchUnify, a leading unified cognitive platform, announced that it has been named to the 2023 KMWorld 100 Companies That Matter in Knowledge Management. It is a list of innovative companies whose offerings are targeted at helping organizations expand their use of information and…

ASP Announces the 2023 ASP Best Support Websites Awards Program

The award program unveils the organizations with the best support websites and user experience. Mountain View, CA | March 09, 2023 — SearchUnify, a leading unified cognitive platform, is sponsoring this year’s ‘The ASP Best Support Websites of 2023’ competition, announced by the Association of Support Professionals. Registrations for the…

ServiceTitan Wins Bronze Stevie® in 2023 Stevie Awards for Sales & Customer Service

Mountain View, CA | March 6, 2023 – ServiceTitan, a leading SaaS platform for home and commercial contractors, has been presented with a Bronze Stevie® Award in the ‘Best Return on Customer Service Investment' category in the 17th annual Stevie Awards for Sales & Customer Service. The Stevie Awards for…

SearchUnify Wins Silver Stevie® Award in 2023 Stevie Awards for Sales & Customer Service

Mountain View, CA | March 6, 2023 – SearchUnify, a leading unified cognitive platform, was honored with a Silver Stevie® Award in the ‘Contact Center Solution – New Version’ category in the 17th annual Stevie® Awards for Sales & Customer Service. The Stevie® Awards for Sales & Customer Service are…

SearchUnify Honored With the 2022 Technology Innovator Award by Innovation in Business

Mountain View, CA | March 2, 2023 – SearchUnify, a leading unified cognitive platform, announced that it won the Technology Innovator Award in the category “Best Customer Support Unified Cognitive Platform” for 2022 by Innovation in Business today. The Technology Innovator Awards is full to the brim with individuals, and…

SearchUnify to Participate at Consortium for Service Innovation Member Summit 2023

Witness the next generation of knowledge sharing with the industry’s top leaders & practitioners. Mountain View, CA | February 27, 2023 – SearchUnify, a leading unified cognitive platform, is pleased to announce its participation at the upcoming Consortium for Service Innovation Member Summit 2023. The event is scheduled from March…

SearchUnify to Host a Webinar on ChatGPT & Its Implications on Customer Service

Data scientist & support enthusiast discuss the strategic value of generative AI for support organizations. Mountain View, CA | February 23, 2023 – SearchUnify, a leading unified cognitive platform, announced a thought-provoking webinar “A Logical Perspective on ChatGPT & Its Impact on Customer Service.” The speakers—Garima Aneja, Lead Product Marketer,…

SearchUnify Announced and Honored the 2022 Champion Award Winners at Support (re)Focus

Global technology leaders lauded at SearchUnify's third annual support conference. Mountain View, CA | December 15, 2022 – SearchUnify, a leading unified cognitive platform, and its parent company Grazitti Interactive, today awarded the global technology leaders for their unparalleled contributions to the realm of customer support and self-service at Support…

SearchUnify Named a Leader in G2 Winter 2023 Grid® Report for Enterprise Search

Mountain View, CA | December 13, 2022 – SearchUnify, a unified cognitive platform, is pleased to announce that it has been named a Leader in G2’s 2023 Grid® Report, for the eleventh time in a row. SearchUnify, with two massive product releases every year, aims to be the go-to partner…

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