Mountain View, CA | March 6, 2023 – SearchUnify, a leading unified cognitive platform, was honored with a Silver Stevie® Award in the ‘Contact Center Solution – New Version’ category in the 17th annual Stevie® Awards for Sales & Customer Service. The Stevie® Awards for Sales & Customer Service are…
Mountain View, CA | March 2, 2023 – SearchUnify, a leading unified cognitive platform, announced that it won the Technology Innovator Award in the category “Best Customer Support Unified Cognitive Platform” for 2022 by Innovation in Business today. The Technology Innovator Awards is full to the brim with individuals, and…
Witness the next generation of knowledge sharing with the industry’s top leaders & practitioners. Mountain View, CA | February 27, 2023 – SearchUnify, a leading unified cognitive platform, is pleased to announce its participation at the upcoming Consortium for Service Innovation Member Summit 2023. The event is scheduled from March…
Data scientist & support enthusiast discuss the strategic value of generative AI for support organizations. Mountain View, CA | February 23, 2023 – SearchUnify, a leading unified cognitive platform, announced a thought-provoking webinar “A Logical Perspective on ChatGPT & Its Impact on Customer Service.” The speakers—Garima Aneja, Lead Product Marketer,…
Global technology leaders lauded at SearchUnify's third annual support conference. Mountain View, CA | December 15, 2022 – SearchUnify, a leading unified cognitive platform, and its parent company Grazitti Interactive, today awarded the global technology leaders for their unparalleled contributions to the realm of customer support and self-service at Support…
Mountain View, CA | December 13, 2022 – SearchUnify, a unified cognitive platform, is pleased to announce that it has been named a Leader in G2’s 2023 Grid® Report, for the eleventh time in a row. SearchUnify, with two massive product releases every year, aims to be the go-to partner…
Mountain View, CA | June 8, 2023 - SearchUnify, a unified cognitive platform, is proud to announce that it has partnered with Brian Oblinger, a community leader and consultant with over 20 years of experience, to cultivate and maintain vibrant online customer communities by combining his expertise with SearchUnify’s technology…
A new dawn of personalization is upon us Mountain View, CA | November 15, 2022 — SearchUnify, a recognized unified cognitive platform, announced the general availability of its latest release—Mamba ‘23—from November 15, 2022. The release embodies SearchUnify’s commitment to amplifying customer support and self-service capabilities with a slew of…
The virtual conference will be held on December 8 at 8 AM PST. Mountain View, CA | November 1, 2022 — After the roaring success of the previous editions, SearchUnify and its parent company, Grazitti Interactive, are set to host the third annual conference, Support (re)Focus. It will unfold on…
The award program felicitates the winners with the best customer support websites and user experience. Mountain View, CA | October 26, 2022 — SearchUnify, an award-winning unified cognitive platform, is sponsoring ASP’s 2-day virtual event titled “Celebrating 25 Years of ASP Best Support Websites.” ASP Best Support Websites Competition provides…
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