Press Releases

TechnologyOne Wins Bronze Stevie® for Innovative Use of Technology in Customer Service at Asia-Pacific Stevie Awards

Mountain View, CA | April 12, 2023 - TechnologyOne, a leading global SaaS ERP solution, has been named the winner of a Bronze Stevie® Award in the ‘Innovative Use of Technology in Customer Service’ category in the 10th annual Asia-Pacific Stevie Awards today. The Asia-Pacific Stevie Awards are the only…

SearchUnify Wins Gold Stevie® Award In 2023 Asia-Pacific Stevie Awards

Winners to Be Celebrated During Virtual Event on 27 June Mountain View, CA | April 11, 2023 – SearchUnify, a leading unified cognitive platform, is pleased to announce that it has won the Gold Stevie® Award in the ‘Excellence in Innovation in Business Product & Service Industries’ category in the…

SearchUnify Announces Industry-first Robust LLM Integration to Elevate Customer Support Outcomes

This secure integration to help customer support leaders deliver contextual, personalized, end-to-end experiences Mountain View, CA | April 5, 2023 – SearchUnify, a leading unified cognitive platform, today announced an industry-first comprehensive and secure integration with OpenAI™ and Hugging Face™, to enrich support and self-service experiences across the customer lifecycle.…

SearchUnify Named Leader in G2 Spring 2023 Grid® Report for Enterprise Search

Leads the G2 Grid Report for Enterprise Search for the third year in a row. Mountain View, CA | March 31, 2023 — SearchUnify, a unified cognitive platform, announced that it has been honored as a “Leader” in G2's Spring Report 2023. This marks the platform’s third consecutive year of…

SearchUnify to Participate at Higher Logic Super Forum 2023 as a Platinum Sponsor

Mountain View, CA | March 30, 2023 — SearchUnify, a leading unified cognitive platform, is pleased to announce its Platinum sponsorship at Higher Logic Super Forum 2023. The two-day event will unfold in-person on April 10-12, 2023 at Gaylord National Resort & Convention Center, Washington, DC. Higher Logic is a…

SearchUnify Honored as One of the Top 100 Companies That Matter in Knowledge Management for the Third Time In a Row

Mountain View, CA | March 10, 2023 –SearchUnify, a leading unified cognitive platform, announced that it has been named to the 2023 KMWorld 100 Companies That Matter in Knowledge Management. It is a list of innovative companies whose offerings are targeted at helping organizations expand their use of information and…

ASP Announces the 2023 ASP Best Support Websites Awards Program

The award program unveils the organizations with the best support websites and user experience. Mountain View, CA | March 09, 2023 — SearchUnify, a leading unified cognitive platform, is sponsoring this year’s ‘The ASP Best Support Websites of 2023’ competition, announced by the Association of Support Professionals. Registrations for the…

ServiceTitan Wins Bronze Stevie® in 2023 Stevie Awards for Sales & Customer Service

Mountain View, CA | March 6, 2023 – ServiceTitan, a leading SaaS platform for home and commercial contractors, has been presented with a Bronze Stevie® Award in the ‘Best Return on Customer Service Investment' category in the 17th annual Stevie Awards for Sales & Customer Service. The Stevie Awards for…

SearchUnify Wins Silver Stevie® Award in 2023 Stevie Awards for Sales & Customer Service

Mountain View, CA | March 6, 2023 – SearchUnify, a leading unified cognitive platform, was honored with a Silver Stevie® Award in the ‘Contact Center Solution – New Version’ category in the 17th annual Stevie® Awards for Sales & Customer Service. The Stevie® Awards for Sales & Customer Service are…

SearchUnify Honored With the 2022 Technology Innovator Award by Innovation in Business

Mountain View, CA | March 2, 2023 – SearchUnify, a leading unified cognitive platform, announced that it won the Technology Innovator Award in the category “Best Customer Support Unified Cognitive Platform” for 2022 by Innovation in Business today. The Technology Innovator Awards is full to the brim with individuals, and…

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