Press Releases

SearchUnify to Participate at Consortium for Service Innovation Member Summit 2023

Witness the next generation of knowledge sharing with the industry’s top leaders & practitioners. Mountain View, CA | February 27, 2023 – SearchUnify, a leading unified cognitive platform, is pleased to announce its participation at the upcoming Consortium for Service Innovation Member Summit 2023. The event is scheduled from March…

SearchUnify to Host a Webinar on ChatGPT & Its Implications on Customer Service

Data scientist & support enthusiast discuss the strategic value of generative AI for support organizations. Mountain View, CA | February 23, 2023 – SearchUnify, a leading unified cognitive platform, announced a thought-provoking webinar “A Logical Perspective on ChatGPT & Its Impact on Customer Service.” The speakers—Garima Aneja, Lead Product Marketer,…

SearchUnify Announced and Honored the 2022 Champion Award Winners at Support (re)Focus

Global technology leaders lauded at SearchUnify's third annual support conference. Mountain View, CA | December 15, 2022 – SearchUnify, a leading unified cognitive platform, and its parent company Grazitti Interactive, today awarded the global technology leaders for their unparalleled contributions to the realm of customer support and self-service at Support…

SearchUnify Named a Leader in G2 Winter 2023 Grid® Report for Enterprise Search

Mountain View, CA | December 13, 2022 – SearchUnify, a unified cognitive platform, is pleased to announce that it has been named a Leader in G2’s 2023 Grid® Report, for the eleventh time in a row. SearchUnify, with two massive product releases every year, aims to be the go-to partner…

SearchUnify Partners with Brian Oblinger to Enhance Digital Community Experiences

Mountain View, CA | June 8, 2023 - SearchUnify, a unified cognitive platform, is proud to announce that it has partnered with Brian Oblinger, a community leader and consultant with over 20 years of experience, to cultivate and maintain vibrant online customer communities by combining his expertise with SearchUnify’s technology…

SearchUnify Announces Mamba ‘23—Redefining ML Capabilities in the Digital Era

A new dawn of personalization is upon us Mountain View, CA | November 15, 2022 — SearchUnify, a recognized unified cognitive platform, announced the general availability of its latest release—Mamba ‘23—from November 15, 2022. The release embodies SearchUnify’s commitment to amplifying customer support and self-service capabilities with a slew of…

SearchUnify to Kick off the 3rd Annual Conference – Support (re)Focus

The virtual conference will be held on December 8 at 8 AM PST. Mountain View, CA | November 1, 2022 — After the roaring success of the previous editions, SearchUnify and its parent company, Grazitti Interactive, are set to host the third annual conference, Support (re)Focus. It will unfold on…

ASP Announces Virtual Celebration to Honor the Winners of 2022 ASP
Best Support Websites Competition

The award program felicitates the winners with the best customer support websites and user experience. Mountain View, CA | October 26, 2022 — SearchUnify, an award-winning unified cognitive platform, is sponsoring ASP’s 2-day virtual event titled “Celebrating 25 Years of ASP Best Support Websites.” ASP Best Support Websites Competition provides…

Khoros and SearchUnify Partner to Strengthen Online Community Experiences with Federated Search and New AI-powered Capabilities

The partnership makes it easier for community members to find information across multiple content repositories for a more effective, self-service, online community platform AUSTIN, Texas and MOUNTAIN VIEW, Calif. (October 18, 2022) — Khoros, a global leader in digital-first customer engagement software, today announced a partnership with SearchUnify, a leading…

SearchUnify Shines Bright as a Leader in G2 Fall 2022 Grid® Report for Enterprise Search

Mountain View, CA | 22 September, 2022 – SearchUnify, a unified cognitive platform, declared another victorious quadrant after bagging the Leader position in G2’s Fall 2022 Grid® Report, for the tenth time in a row. With its relentless dedication to forging ahead as the best enterprise search platform, SearchUnify continues…

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