Press Releases

SearchUnify Named Finalist for “Workforce Innovation of the Year” at CCW’s 2022 Excellence Awards

Mountain View, CA | May 30, 2022 – SearchUnify, an acclaimed unified cognitive platform, was declared a finalist for “Workforce Innovation of the Year” at the prestigious Customer Contact Week Excellence Awards. The global awards are granted for exceptional performance in the field of contact center, employee engagement, customer experience…

SearchUnify & Geotab to Deliver a Webinar on VOC-Driven Service and Product Experiences

Mountain View, CA | May 16, 2022 – SearchUnify, a leading unified cognitive platform, is convening with Geotab for a high-octane webinar on incorporating the Voice of the Customer (VoC) to ace product and service experiences. It will be a part of KCS Academy’s KCS Aligned & Verified Webinar Series.…

SearchUnify Wins Gold Globee® Awards in the 2022 Sales, Marketing, Customer Success, and Operations Awards

SearchUnify Named Winner in the Globee® Awards 9th Annual 2022 Sales, Marketing, Customer Success, and Operations Awards Mountain View, CA | May 06, 2022 – SearchUnify, a leading unified cognitive platform, announced today that The Globee® Awards, organizers of the world’s premier business awards and business ranking lists, has named…

SearchUnify & Appinium to Deliver a Webinar on ‘Relevant, Intuitive, Personalized: The Human-Centric Approach to Content Experience’

Mountain View, CA | May 05, 2022 – SearchUnify, a leading unified cognitive platform, is teaming up with Appinium for a thought-provoking webinar on delivering relevant, intuitive, and personalized experiences to ace brand advocacy. The live event will unfold on Thursday, May 26, at 09:00 AM PST. Registrations for the…

SearchUnify Joins TSIA’s Semiannual Conferences

SearchUnify is a Gold Sponsor at TSIA Technology and Services Conference in 2022 Mountain View, CA | April 26, 2022 – SearchUnify, a leading unified cognitive platform, is pleased to announce that it has joined as a Gold sponsor for TSIA’s technology and services conferences, which deliver relevant technology services,…

Zendesk Implementation Partner SearchUnify Announces KCS Implementation Support for Zendesk

Mountain View, CA | April 22, 2022 – SearchUnify, a leading provider of a unified cognitive platform and a suite of AI-powered customer support applications announced the availability of its Knowbler application for Zendesk Support. SearchUnify’s Knowbler will help customer support teams using Zendesk Support implement KCS simply and successfully.…

SearchUnify Wins a Gold & a Silver Stevie® in 2022 Asia-Pacific Stevie Awards

Mountain View, CA | April 21, 2022 – SearchUnify, a leading unified cognitive platform, won a Gold and a Silver Stevie® in the ‘Innovation in B2B Products & Services’ and ‘Innovative Use of Technology in Customer Service – Computer Industries’ categories, respectively, in the ninth annual Asia-Pacific Stevie Awards today.…

SearchUnify to Sponsor CCW’s Customer Contact Industry Review 2022 & Lead a Session on Powering Next-Gen Support Agents

Mountain View, CA | April 6, 2022 – SearchUnify, a leading unified cognitive platform that powers a suite of AI-based support applications, has announced Gold Sponsorship for CCW’s Customer Contact Industry Review 2022. The event is scheduled to be held from May 10 to 12, 2022, starting 12 PM ET.…

SearchUnify’s Intelligent Chatbot Named Winner in 2022 Artificial Intelligence Excellence Awards

Mountain View, CA | March 22, 2022 – The Business Intelligence Group today announced that SearchUnify Intelligent Chatbot was named a winner in its Artificial Intelligence Excellence Awards program. It won the award in the Virtual Intelligence category. The bot is an amalgamation of AI, federated search, and unsupervised learning.…

SearchUnify Recognized as a Leader in G2 Spring 2022 Grid® Report for Enterprise Search

The platform is a proud Leader from the past eight G2 Grid® reports. Mountain View, CA | March 22, 2022 – SearchUnify, an award-winning unified cognitive platform, today announced its position in the Leader quadrant of G2’s Spring 2022 Grid® Report for Enterprise Search for the eighth consecutive quarter. Leaders…

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