John Ragsdale, Distinguished VP, Technology Ecosystems, TSIA, and Vishal Sharma, CTO, SearchUnify, will discuss the strategic value of cognitive technology in CIPA model adoption and DCX value realization. Mountain View, CA | March 3, 2022 – SearchUnify, a recognized unified cognitive platform, and TSIA are coming together again to deliver…
Mountain View, CA | March 1, 2022: SearchUnify, a leading unified cognitive platform, was presented with a Silver and a Bronze Stevie® Award in the ‘Contact Center Solution – New Version’ and the ‘Best Use of Thought Leadership in Customer Service’ categories in the 16th annual Stevie Awards for Sales…
Mountain View, CA | December 14, 2021: SearchUnify, an award-winning cognitive platform, today announced its position in the Leader quadrant in G2’s Winter 2022 Grid® Report for Enterprise Search for the seventh consecutive quarter. Leaders are determined based on high levels of customer satisfaction and likeliness to recommend ratings from…
Mountain View, CA | December 09, 2021: SearchUnify, a recognized cognitive platform that powers a suite of AI-based support applications, has announced the Silver Sponsorship for the Customer Contact Week Online Summit, which is scheduled to be held from December 14-16, 2021, starting 12 PM ET. The theme of the…
Mountain View, CA | November 30, 2021: SearchUnify, a recognized cognitive search platform, announced the general availability of its latest release – Mamba ‘22 – from November 30, 2021. The release embodies SearchUnify’s commitment to amplify customer support as well as self-service capabilities and packs a slew of nifty enhancements…
Information security has been a key priority for SearchUnify since its inception and it’s been ISO 27701 certified since June 2020 Mountain View, CA | November 02, 2021: SearchUnify, a recognized unified cognitive platform, announced that it has been accredited with ISO/IEC 27701:2019 certification for its Privacy Information Management System…
Mountain View, CA | October 21, 2021: After the massive success of Support (re)Focus 2020, Grazitti Interactive (SearchUnify’s parent company) is all geared up to host its 2021 edition on Wednesday, November 17, from 8:00 AM PST onwards. It’s an exclusive, invitation-only customer conference where support leaders, technology experts, and…
Kristin Whitaker, Business Support Consultant at NETSCOUT, and Divanshi Arora, Customer Success Manager at SearchUnify, will discuss how to circumvent the challenges that collaborative teams face. Mountain View, CA | October 7, 2021 : SearchUnify, a leading unified cognitive platform, is collaborating with NETSCOUT for a live webinar on improving…
SearchUnify is a Gold Sponsor at TSIA Technology and Services Conference in 2021 Mountain View, CA | October 1, 2021: SearchUnify, a leading provider of a unified cognitive platform that powers enterprise search and a suite of AI-apps, is pleased to announce that it has joined as a Gold sponsor…
Mountain View, CA | Sep. 27, 2021: SearchUnify, an industry-recognized unified cognitive platform, has won the AI TechAwards in the “bots/chatbots” category. This award is the latest in a series of notable wins that validate SearchUnify's ability to leverage AI to render relevant digital experiences. The 2021 AI TechAwards celebrates…
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