Boston, MA | Sep. 8, 2021: Thought Industries, the leading platform for customer learning management (CLM), today announced a strategic partnership with SearchUnify, a leading provider of a unified cognitive platform that powers enterprise search and a suite of AI-apps, to elevate learning experience with hyper-personalized search and enhanced findability.…
John Ragsdale, Distinguished VP, Technology Research, TSIA, and Vishal Sharma, CTO, SearchUnify, will discuss how cognitive technology catapults proactive customer success. Mountain View, CA | September 02, 2021: SearchUnify is teaming up with TSIA (Technology & Services Industry Association) to deliver a thought-provoking webinar on elevating the customer success function…
Manhattan Beach, CA | August 26, 2021: Appinium, a leader of native learning and content distribution on Salesforce, today announced a strategic partnership with SearchUnify, a leading provider of a unified cognitive platform that powers enterprise search and a suite of AI-apps, to improve the findability of relevant content for…
Mountain View, CA | August 18, 2021: SearchUnify is collaborating with Klever Insight to host a live webinar on September 15, 2021, at 10:00 AM PST. The webinar will shed light on why customer support teams need to move from case-first to knowledge-first and how they can make this transition…
VP & Principal Analyst of Forrester Research, Mike Gualtieri and CEO of SearchUnify, Alok Ramsisaria discuss various use cases of cognitive search platforms and key vendor selection criteria for achieving enterprise success Mountain View, CA | August 5, 2021: SearchUnify is teaming up with Forrester to deliver practical advice and…
Mountain View, CA | July 23, 2021: SearchUnify, a recognized unified cognitive platform, announced the launch of its new series, Learn with Lynette, to bring stories from the front lines of intrepid SearchUnify administration and practitioners. The inaugural fireside chat is being hosted in collaboration with Cornerstone OnDemand, a cloud-based…
The unified cognitive platform coupled with ServiceNow CSM to future-proof customer service Mountain View, CA | July 13, 2021: SearchUnify, a recognized unified cognitive platform by Grazitti Interactive, today announced that it has joined the ServiceNow Partner Program as a Technology Specialist Partner. SearchUnify's out-of-the-box support for 40+ native connectors…
SearchUnify received the highest scores possible in analytics, applications, search, and usability criteria Mountain View, CA | July 12, 2021: SearchUnify, a recognized unified cognitive platform by Grazitti Interactive, was named a “Strong Performer” by Forrester Research in its recent report ‘The Forrester Wave™: Cognitive Search Q3 2021.’ The Forrester…
Mountain View, CA | July 2, 2021 – SearchUnify, an award-winning unified cognitive platform, was cited in a TSIA report titled “Preparing for Intelligent Search.” The platform garnered multiple mentions throughout the report. According to TSIA’s Support Technology Survey 2008, only 30% of members had adopted intelligent search. But by…
The latest release ramps up versatility and ease of use of different features, provides richer analytics, adds intent-based boosting, improves content findability, and introduces dynamic decision tree structures in chatbots that make training a breeze for admins. Mountain View, CA | June 17, 2021: SearchUnify, a recognized unified cognitive platform,…
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