Press Releases

Grazitti Interactive to Host
Support (re)Focus, 2021: An Invite-Only Virtual Conference

Mountain View, CA | October 21, 2021: After the massive success of Support (re)Focus 2020, Grazitti Interactive (SearchUnify’s parent company) is all geared up to host its 2021 edition on Wednesday, November 17, from 8:00 AM PST onwards. It’s an exclusive, invitation-only customer conference where support leaders, technology experts, and…

SearchUnify and NETSCOUT to Deliver a Webinar on “Improving the Operational Efficiency of a Distributed Customer Support Team”

Kristin Whitaker, Business Support Consultant at NETSCOUT, and Divanshi Arora, Customer Success Manager at SearchUnify, will discuss how to circumvent the challenges that collaborative teams face. Mountain View, CA | October 7, 2021 : SearchUnify, a leading unified cognitive platform, is collaborating with NETSCOUT for a live webinar on improving…

SearchUnify Joins TSIA’s Semiannual Conferences

SearchUnify is a Gold Sponsor at TSIA Technology and Services Conference in 2021 Mountain View, CA | October 1, 2021: SearchUnify, a leading provider of a unified cognitive platform that powers enterprise search and a suite of AI-apps, is pleased to announce that it has joined as a Gold sponsor…

SearchUnify’s Intelligent Chatbot Bags the 2021 AI TechAward

Mountain View, CA | Sep. 27, 2021: SearchUnify, an industry-recognized unified cognitive platform, has won the AI TechAwards in the “bots/chatbots” category. This award is the latest in a series of notable wins that validate SearchUnify's ability to leverage AI to render relevant digital experiences. The 2021 AI TechAwards celebrates…

Thought Industries Announces Partnership with SearchUnify for Elevating their Learners’ Experience

Boston, MA | Sep. 8, 2021: Thought Industries, the leading platform for customer learning management (CLM), today announced a strategic partnership with SearchUnify, a leading provider of a unified cognitive platform that powers enterprise search and a suite of AI-apps, to elevate learning experience with hyper-personalized search and enhanced findability.…

SearchUnify and TSIA to Deliver a Webinar on “Cognitive Technology: The Force Multiplier for Scaling Customer Success”

John Ragsdale, Distinguished VP, Technology Research, TSIA, and Vishal Sharma, CTO, SearchUnify, will discuss how cognitive technology catapults proactive customer success. Mountain View, CA | September 02, 2021: SearchUnify is teaming up with TSIA (Technology & Services Industry Association) to deliver a thought-provoking webinar on elevating the customer success function…

Appinium Announces Partnership with SearchUnify for Improving the Findability of Content in Salesforce Ecosystem

Manhattan Beach, CA | August 26, 2021: Appinium, a leader of native learning and content distribution on Salesforce, today announced a strategic partnership with SearchUnify, a leading provider of a unified cognitive platform that powers enterprise search and a suite of AI-apps, to improve the findability of relevant content for…

SearchUnify & Klever Insight to Deliver a Webinar on “Case First to Knowledge First: Simplifying the Journey to Sustainable Customer Support”

Mountain View, CA | August 18, 2021: SearchUnify is collaborating with Klever Insight to host a live webinar on September 15, 2021, at 10:00 AM PST. The webinar will shed light on why customer support teams need to move from case-first to knowledge-first and how they can make this transition…

SearchUnify and Forrester to Deliver a Webinar on “The Power of Cognitive Search Platforms: Strategizing Selection, Adoption, and Enterprise Success”

VP & Principal Analyst of Forrester Research, Mike Gualtieri and CEO of SearchUnify, Alok Ramsisaria discuss various use cases of cognitive search platforms and key vendor selection criteria for achieving enterprise success Mountain View, CA | August 5, 2021: SearchUnify is teaming up with Forrester to deliver practical advice and…

SearchUnify to Kickoff Educational Series: Inaugural Fireside Chat to Feature Cornerstone OnDemand

Mountain View, CA | July 23, 2021: SearchUnify, a recognized unified cognitive platform, announced the launch of its new series, Learn with Lynette, to bring stories from the front lines of intrepid SearchUnify administration and practitioners. The inaugural fireside chat is being hosted in collaboration with Cornerstone OnDemand, a cloud-based…