Press Releases

SearchUnify Wins a Gold and a Silver Stevies® at 2021 Asia‑Pacific Stevie® Awards

The Recognition Comes on the Back of Two Silver Stevies® at the Stevie® Awards for Sales and Customer Service 2021 Mountain View, California – May 06, 2021 – SearchUnify, a leading unified cognitive platform that powers enterprise search and a suite of next-gen support applications, wins a Gold and a…

SearchUnify & Reuters Events to Present a Webinar on Reimagining Contact Centers for Better Agent Productivity & CSAT

Mountain View, CA | April 28, 2021 - SearchUnify, a recognized unified cognitive platform, today announced that it’ll present a live, virtual webinar with Reuters Events on May 20, 2021, at 10:00 am PT (1 pm ET). As much as businesses would like to wake up from the nightmare that…

SearchUnify to Attend TSIA Interact 2021 & Lead a Session on Enabling Proactive Support With Cognitive Technology

Mountain View, CA | April 15, 2021 – SearchUnify, an award‑winning unified cognitive platform provider, today announced its participation in TSIA Interact: The Haves & The Have Nots, a virtual technology and services conference. The live and immersive event is scheduled for May 4-6, 2021. Businesses have undergone a dramatic…

SearchUnify & TSIA to Deliver Webinar on Building the Ultimate Agent Desktop

Mountain View, CA | March 8, 2021 – SearchUnify, a recognized unified cognitive platform that powers enterprise search and a suite of next-gen support applications, is hosting a live webinar with Technology Services Industry Association (TSIA), a leading research and advisory firm, on April 8, 2021, at 11:00 AM PST.…

SearchUnify Wins Two Silver Stevies – One in Collaboration With Bluebeam – in 2021 Stevie® Awards for Sales & Customer Service

Bluebeam, in collaboration with SearchUnify, won a Silver Stevie for the ‘Best Use of Technology in Customer Service’, and SearchUnify bagged another Silver Stevie in the ‘New Product and Services’ category. Mountain View, California – February 02, 2021 – SearchUnify, a leading cognitive platform that powers enterprise search and a…

SearchUnify Introduces A Suite of
Next-Gen Support Applications to Empower Businesses Future-Proof Their Customer Support Strategy

All the Applications – Intelligent Chatbot, Agent Helper, Community Helper, Knowbler, and Escalation Predictor – Are Powered by Its Unified Cognitive Search Platform Mountain View, CA | January 13, 2021 – SearchUnify, a leading unified cognitive search platform, has announced the launch of a suite of apps that power next-gen…

SearchUnify & KCS Academy to Deliver Webinar on Reducing Customer Time to Value Across KCS Journey

SearchUnify’s Brian Corcoran & KCS Academy’s Arnfinn Austefjord to discuss how to improve knowledge linkage and creation through existing organizational workflows, and remediate content gaps effectively. Mountain View, CA | December 29, 2020 - SearchUnify, a recognized cognitive search platform, today announced that it’ll present a virtual webinar with KCS…

SearchUnify & Delphix to Host Panel Discussion On Content Findability & Its Role In Driving Self-Service Success

Mountain View, CA | November 06, 2020 - SearchUnify, a leading cognitive search platform, is hosting a panel discussion featuring Delphix, a leading intelligent data platform, on November 19th, 2020 at 10:00 AM PST. The panel includes experts from the fields of customer education, community, and customer success who will…

SearchUnify Announces Mamba ‘21 to Power Next-Gen Support & Self-Service Experiences with Its Cognitive Search Platform & Suite of Apps

Mountain View, CA | October 29, 2020 - SearchUnify, a leading cognitive search platform, has announced the general availability of its fall release, Mamba ‘21, from October 29, 2020. The release solidifies SearchUnify’s commitment to driving customer support and self-service with its cognitive search platform and complete suite of customer…

SearchUnify to Participate in TSIA Interact 2020 & Lead a Session on Next-Gen Self-Service Applications for Better CX

Sunnyvale, CA | October 9, 2020 – SearchUnify, an award‑winning cognitive search platform provider, today announced its participation in TSIA Interact: Building The New Future, a virtual technology and services conference. The live and immersive event is scheduled for October 20‑22, 2020. This year has taught businesses how to adapt…

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