Press Releases

SearchUnify Announces Mamba ‘21 to Power Next-Gen Support & Self-Service Experiences with Its Cognitive Search Platform & Suite of Apps

Mountain View, CA | October 29, 2020 - SearchUnify, a leading cognitive search platform, has announced the general availability of its fall release, Mamba ‘21, from October 29, 2020. The release solidifies SearchUnify’s commitment to driving customer support and self-service with its cognitive search platform and complete suite of customer…

SearchUnify to Participate in TSIA Interact 2020 & Lead a Session on Next-Gen Self-Service Applications for Better CX

Sunnyvale, CA | October 9, 2020 – SearchUnify, an award‑winning cognitive search platform provider, today announced its participation in TSIA Interact: Building The New Future, a virtual technology and services conference. The live and immersive event is scheduled for October 20‑22, 2020. This year has taught businesses how to adapt…

SearchUnify Named Leader in G2 Fall 2020 Grid^® Report for Enterprise Search

Sunnyvale, CA | September 23, 2020 - SearchUnify, an award‑winning cognitive search platform, announced its position in the Leader quadrant in G2’s Fall 2020 Grid® Report for Enterprise Search. It was positioned as a leader in G2’s Summer Grid® as well in June 2020. Leaders are determined by their high…

SearchUnify Wins Two Silver Stevie^® Awards at 2020 Asia‑Pacific Stevie Awards

Sunnyvale, CA | July 13, 2020 - SearchUnify, a leading cognitive search platform, has bagged two silver Stevie® awards for its innovative product and the use of technology in customer service. The Asia-Pacific Stevie Awards are the only business awards program to recognize innovation in the workplace in all 29…

SearchUnify Now Available on Microsoft AppSource

Sunnyvale, CA | July 7, 2020 – SearchUnify, a recognized cognitive search solution by Grazitti Interactive, today announced the availability of its AI-based solution on the Microsoft AppSource, an online cloud marketplace providing tailored line-of-business solutions. Employees today are overwhelmed by information. And most of it is scattered across disjointed…

SearchUnify to Participate in Customer Contact Week Online Summit 2020 & Lead a Session on Future-Proofing Customer Service

Sunnyvale, CA | June 30, 2020 – SearchUnify, a recognized cognitive search platform, has announced its participation in the Customer Contact Week Online Summit which is scheduled to be held from July 21st to 24th, 2020. The theme of the online summit is “Modernizing Service Experiences with AI and Digital.”…

SearchUnify Named Leader in G2 Summer 2020 Grid® Report for Enterprise Search

Sunnyvale, CA | June 23, 2020 – SearchUnify, an award-winning cognitive search platform, today announced its position in the Leader quadrant in G2’s Summer 2020 Grid® Report for Enterprise Search. Leaders are determined by their high levels of customer satisfaction and likeliness to recommend ratings from real users on G2,…

SearchUnify & Execs In The Know to Host Webinar on Elevating Customer & Employee Experiences with AI

Sunnyvale, CA | May 1, 2020 – SearchUnify, an award-winning cognitive search platform, today announced that registrations are now open for its upcoming live webinar on how AI can augment your customer & employee experience. Scheduled for May 21, 2020 at 10 AM PST, the webinar will bring together seasoned…

SearchUnify Announces Colubridae ’20 to Elevate Search Experience

Keeping the changing times in view and staying aligned with its mission, SearchUnify is introducing its new product release that elevates the user search experience and makes remote collaboration seamless by enabling teams to discover, access, and share information smartly and securely. Sunnyvale, CA | April 30, 2020 – SearchUnify,…

SearchUnify Recommended in TSIA’s Report on Chatbots as “Best-of-Breed” Provider

Sunnyvale, CA | April 29, 2020 – SearchUnify, an award-winning cognitive search platform, was recently cited in a Technology Services Industry Association (TSIA) report on chatbots. It reveals how chatbots are making a comeback with artificial intelligence by their side. The report meticulously reviews the first-gen chatbots and outlines some…