Press Releases

SearchUnify Cited in TSIA’s Report on Driving KM Initiatives with Analytics

Sunnyvale, CA | March 17th, 2020 – SearchUnify, an award-winning cognitive search platform, was cited in a TSIA report on using analytics for improving knowledge effectiveness. The solution garnered multiple mentions throughout the report. In this information age, knowledge is the most potent weapon in a company’s arsenal. Seamless and…

Grazitti Interactive Response to, and Readiness for, Coronavirus (COVID-19)

Sunnyvale, CA | March 25, 2020 - On March 24, 2020, India’s Prime Minister announced a nationwide lockdown to contain the rapid spread of COVID-19. Grazitti Interactive had taken precautionary measures even before that and had moved to a complete work from home (WFH) policy since March 20, and we…

SearchUnify Named A Finalist For The Best Technology Innovation at The Global ContactCenterWorld Awards 2020

Sunnyvale, CA | March 16, 2020 - SearchUnify, a recognized cognitive search platform, has been named a finalist in two categories, in its first-ever nomination, at the prestigious 15th Annual Global ContactCentreWorld Awards. The global awards are granted for exceptional performance in the field of contact center, employee engagement, CX…

SearchUnify & TSIA to Deliver Webinar on Leveraging Cognitive Search for Chatbot Success

Sunnyvale, CA | March 9, 2020 – SearchUnify, a recognized cognitive search platform, today announced that it’ll host a live webinar with Technology Services Industry Association (TSIA) on March 26, 2020 at 11:00 AM PST. This is not the first time SearchUnify has teamed up with TSIA. Last year, the…

SearchUnify Wins Product of the Year at STPI Awards 2020

Panchkula, Haryana | March 1, 2020 – SearchUnify, a recognized cognitive search platform by Grazitti Interactive, won the STPI Product of the year award at an event co-hosted by STPI (Software Technology Park of India). The award is conferred to emerging IT units that own proprietary intellectual property or proprietary…

SearchUnify Wins Big at Stevie® Awards

Sunnyvale, CA | February 28, 2020 – SearchUnify, a recognized cognitive search platform, won a Silver and a Bronze in its first ever nomination at the prestigious Stevie® Awards for Sales & Customer Service. The awards were presented during a gala event at Caesars Palace in Las Vegas, Nevada on…

SearchUnify Receives KCS v6 Aligned Certification

Sunnyvale, CA | February 27, 2020 – SearchUnify, a recognized cognitive search platform, today announced that its AI-powered platform has received the Knowledge Centered Service (KCS®) Aligned v6 certification from the KCS Academy of the Consortium for Service Innovation. The team now also has two KCS v6 Certified practitioners to…

SearchUnify To Host Live Webinar On Augmented Intelligence: The Future of Enterprise Search

Webinar Featuring The Enterprise Search Expert Miles Kehoe to Take Place on February 27. Sunnyvale, CA | February 14, 2020 – SearchUnify, a recognized cognitive search platform, today announced it will be presenting a power-packed session on how augmented intelligence can help redefine your enterprise search strategy in 2020. Scheduled…

Grazitti Interactive Recognized as Enterprise Support Solution Provider of the Year by siliconindia

Grazitti Interactive has been named Enterprise Support Solution Provider of the Year by siliconindia for its flagship offering SearchUnify.

Grazitti Interactive Expands Its Presence in North America

Grazitti Interactive, the leading digital products and services provider, today announced the opening of its newest office locations in North America

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