Press Releases

Bettermode and SearchUnify Partner to Elevate Customer Experience Through Seamless Community Engagement and GenAI-Powered Solutions

Mountain View, CA | October 11, 2024 – Bettermode, a leading online community platform, and SearchUnify, an enterprise agentic platform by Grazitti Interactive, today announced a strategic partnership to enhance community search experiences and engagement. This collaboration will provide organizations with a solution that empowers customer support, improves self-service capabilities,…

SearchUnify Virtual Assistant (SUVA) Debuts on Product Hunt

The world's first federated, information retrieval-augmented virtual assistant is now available to the global Product Hunt community. Mountain View, CA | October 08, 2024 – SearchUnify, a leading unified cognitive platform by Grazitti Interactive, today announced the launch of its cutting-edge conversational AI product, SearchUnify Virtual Assistant (SUVA), on Product…

SearchUnify Secures Leadership Position in G2 Grid^® Report for Enterprise Search for the 18th Consecutive Quarter

Mountain View, CA | September 24, 2024 - SearchUnify, a leading unified cognitive platform, today announced its recognition as a Leader in G2’s Grid® Report for Enterprise Search for the 18th consecutive quarter. This achievement underscores SearchUnify's unwavering commitment to delivering next-gen knowledge and support agents, fueled by GenAI, for…

SearchUnify Joins TSIA’s World ENVISION Conference as a Platinum Sponsor

Mountain View, CA | September 20, 2024 - SearchUnify is pleased to announce its participation as a Platinum Sponsor at TSIA World ENVISION conference whose theme this year is ‘Reimagining the B2B Customer Lifecycle.’ As a Platinum sponsor, SearchUnify will focus on helping event attendees learn how to address their greatest…

SearchUnify’s Knowbler Named to KMWorld’s 2024 “Trend-Setting Products” List

Honored for Revolutionizing Enterprise Knowledge Management and Support Experiences Mountain View, CA | September 9, 2024 - SearchUnify, a leading unified cognitive platform, is pleased to announce that its flagship product, Knowbler, has been included in KMWorld’s 2024 “Trend-Setting Products” list. This recognition highlights Knowbler’s significant role in transforming how…

ABBYY and SearchUnify Win Gold Stevie^® Award in 2024 International Business Awards^®

Recognized for Elevating Customer Support and Self-Service with AI-Powered Cognitive Search Mountain View, CA | August 13, 2024 - ABBYY, a leading AI company for intelligent automation, and SearchUnify, a unified cognitive platform for enterprise search and next-generation support solutions, today announced that they were awarded a Gold Stevie® Award…

SearchUnify to Empower Businesses with ‘Trusted AI’ for a Competitive Customer Engagement Advantage at Salesforce’s Flagship Event, Dreamforce 2024

Mountain View, CA | August 21, 2024 – SearchUnify, a leading unified cognitive platform by Grazitti Interactive, today announced its participation in Salesforce’s flagship event, Dreamforce 2024, taking place September 17-19 at the Moscone Center in San Francisco, CA. As a Navigator sponsor, SearchUnify will be at Booth 1416, demonstrating how…

SearchUnify Agent Helper Brings the Best of Both Worlds: GenAI Power with Enhanced Agent Control

Mountain View, CA | August 22, 2024 -  SearchUnify is delighted to announce that its cutting-edge agent assist solution, Agent Helper, now delivers the perfect blend of GenAI power and enhanced agent control. This revamp not only leverages the automation capabilities of Generative AI but also provides agents with advanced…

SearchUnify Knowbler Enhances Intelligent Knowledge Insights with Case Cluster Driven Article Topic Recommendations

Mountain View, CA | August 8, 2024 SearchUnify Knowbler, an intelligent ML and Generative AI-powered knowledge management solution, today announced the launch of its latest feature, "Case Cluster Driven Article Topic Recommendations," designed to empower businesses with data-driven insights for strategic content creation within their knowledge bases. Fueled by insights…

TSIA and SearchUnify Team Up for a Webinar on Crafting “Human-in-the-loop” GenAI Agent Desktops

Mountain View, CA | August 5, 2024 - Technology Services Industry Association (TSIA), the leading research organization for technology companies, and SearchUnify, a leading unified cognitive platform provider, announced a joint webinar aimed at helping support leaders navigate the evolving landscape of GenAI-powered support experiences. The webinar, “Crafting “Human-in-the-loop” GenAI…