Mountain View, CA | September 20, 2024 - SearchUnify is pleased to announce its participation as a Platinum Sponsor at TSIA World ENVISION conference whose theme this year is ‘Reimagining the B2B Customer Lifecycle.’ As a Platinum sponsor, SearchUnify will focus on helping event attendees learn how to address their greatest…
Honored for Revolutionizing Enterprise Knowledge Management and Support Experiences Mountain View, CA | September 9, 2024 - SearchUnify, a leading unified cognitive platform, is pleased to announce that its flagship product, Knowbler, has been included in KMWorld’s 2024 “Trend-Setting Products” list. This recognition highlights Knowbler’s significant role in transforming how…
Recognized for Elevating Customer Support and Self-Service with AI-Powered Cognitive Search Mountain View, CA | August 13, 2024 - ABBYY, a leading AI company for intelligent automation, and SearchUnify, a unified cognitive platform for enterprise search and next-generation support solutions, today announced that they were awarded a Gold Stevie® Award…
Mountain View, CA | August 21, 2024 – SearchUnify, a leading unified cognitive platform by Grazitti Interactive, today announced its participation in Salesforce’s flagship event, Dreamforce 2024, taking place September 17-19 at the Moscone Center in San Francisco, CA. As a Navigator sponsor, SearchUnify will be at Booth 1416, demonstrating how…
Mountain View, CA | August 22, 2024 - SearchUnify is delighted to announce that its cutting-edge agent assist solution, Agent Helper, now delivers the perfect blend of GenAI power and enhanced agent control. This revamp not only leverages the automation capabilities of Generative AI but also provides agents with advanced…
Mountain View, CA | August 8, 2024 SearchUnify Knowbler, an intelligent ML and Generative AI-powered knowledge management solution, today announced the launch of its latest feature, "Case Cluster Driven Article Topic Recommendations," designed to empower businesses with data-driven insights for strategic content creation within their knowledge bases. Fueled by insights…
Mountain View, CA | August 5, 2024 - Technology Services Industry Association (TSIA), the leading research organization for technology companies, and SearchUnify, a leading unified cognitive platform provider, announced a joint webinar aimed at helping support leaders navigate the evolving landscape of GenAI-powered support experiences. The webinar, “Crafting “Human-in-the-loop” GenAI…
Mountain View, CA | August 7, 2024 – SearchUnifyGPT™ has been named the winner of a Silver Stevie® Award in the New Product of the Year - Artificial Intelligence category in the first annual Stevie Awards for Technology Excellence, “the Olympics for technology.” The Stevie Awards for Technology Excellence celebrate…
Achieved cumulative 8.3 CX score, +93 Net Emotional Footprint Score, +100 Net Relationship Footprint Score, and 100% scores for Integrity, Fairness, and Innovation. Mountain View, CA | July 31, 2024 - SearchUnify, a leading unified cognitive search platform, has been recognized as a Champion in the 2024 Enterprise Search Emotional…
World’s first democratic retrieval relevance framework to comprehend semantic, multimodal and multilingual searches, in the most cost-effective, scalable & secure manner, creating an efficient question-answering system fueled by LLMs & SearchUnifyFRAG Mountain View, CA | July 30, 2024 – SearchUnify, a leading provider of cognitive search and AI-powered solutions, today…
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