Mountain View, CA | March 11, 2024 — Customer Care Excellence (CCE), a boutique consulting firm in Israel has chosen to partner with SearchUnify, a leading unified cognitive platform, HQ in USA, specializing in cognitive search and AI-powered products. This collaboration is set to redefine the customer experiences for clients…
Mountain View, CA | March 07, 2024 — Appinium, a leader of native learning and content enablement solutions on Salesforce, announced an expansion of partnership with SearchUnify, a leading unified cognitive platform that powers cognitive search and a suite of AI-powered products. Appinium is a renowned provider of media distribution,…
Deep dive into the role of ML and LLMs in driving efficient and personalized customer experiences on March 7, 2024 at Excel London. Mountain View, CA | March 05, 2024 — SearchUnify, a unified cognitive platform, is pleased to announce its participation at Big Data & AI World 2024, a…
The series aims to dive deep into ML-powered Knowbler’s Role in Seamlessly Creating, Optimizing, and Managing Enterprise Knowledge. Mountain View, CA | February 27, 2024 — SearchUnify, a leading unified cognitive platform, announces the launch of its upcoming video series, ‘Knowbler Navigator - A Deep Dive into AI's Role in…
Recognized for transforming the knowledge discovery landscape with its innovative retrieval approach. Mountain View, CA | February 7, 2024 — SearchUnify, a leading unified cognitive platform, is pleased to announce that it has been featured in the IDC Market Glance: Knowledge Management, 4Q23 in the ‘Knowledge Discovery Software’ category. According…
Support packages include business consulting around Premium Support, KCS Methodology, Knowledge Management Strategy, Self-Service Adoption and Success, Top Contact Driver Analysis, and GenAI Adoption and Success. Mountain View, CA | February 5, 2024 — SearchUnify, a leading unified cognitive platform by Grazitti Interactive, announced the launch of its highly anticipated…
Adjudged a Gold Medalist in enterprise search, scoring the highest composite score of 8.3 and a net emotional footprint of +90 Mountain View, CA | January 31, 2024 — SearchUnify, a leading unified cognitive platform, is thrilled to announce that it has been recognized as a Champion in the 2024…
Recognized for Elevating Agent and Customer Experiences with the Power of Cognitive Technology Mountain View, CA | December 28, 2023 — SearchUnify, a leading unified cognitive platform, is pleased to announce that it has received the 2023 Future of Work Agent Experience Award by TMC, a global, integrated media company.…
Starting on January 23, 2024, the episodes will unveil the transformative impact of Generative AI on customer support. Mountain View, CA | December 26th, 2023 — SearchUnify, a leading unified cognitive platform, is set to captivate audiences again as it gears up for the second season of its exciting vodcast…
The intelligent features aim to improve agent efficiency and fuel faster support resolutions. Mountain View, CA | December 19, 2023 - SearchUnify, a unified cognitive platform by Grazitti Interactive, announced the launch of Case Summarization, a generative AI feature to automatically capture the essence of customer interactions, and Response Assist,…
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