Adjudged a Gold Medalist in enterprise search, scoring the highest composite score of 8.3 and a net emotional footprint of +90 Mountain View, CA | January 31, 2024 — SearchUnify, a leading unified cognitive platform, is thrilled to announce that it has been recognized as a Champion in the 2024…
Recognized for Elevating Agent and Customer Experiences with the Power of Cognitive Technology Mountain View, CA | December 28, 2023 — SearchUnify, a leading unified cognitive platform, is pleased to announce that it has received the 2023 Future of Work Agent Experience Award by TMC, a global, integrated media company.…
Starting on January 23, 2024, the episodes will unveil the transformative impact of Generative AI on customer support. Mountain View, CA | December 26th, 2023 — SearchUnify, a leading unified cognitive platform, is set to captivate audiences again as it gears up for the second season of its exciting vodcast…
The intelligent features aim to improve agent efficiency and fuel faster support resolutions. Mountain View, CA | December 19, 2023 - SearchUnify, a unified cognitive platform by Grazitti Interactive, announced the launch of Case Summarization, a generative AI feature to automatically capture the essence of customer interactions, and Response Assist,…
The world’s leading unified cognitive search platform is recognized for revolutionizing the enterprise search landscape. Mountain View, CA | December 18, 2023 - SearchUnify, a leading unified cognitive search platform, is pleased to announce that it has been named a Leader in G2’s Grid® Report for Enterprise Search, for the…
The webinar “Shift from Knowledge Creation to Curation with Large Language Models (LLMs) and Actionable Insights” is scheduled for January 25, 2024. Mountain View, CA | December 11, 2023 - SearchUnify, a leading unified cognitive search platform, is set to present an insightful webinar with the Consortium for Service Innovation,…
Heretto and SearchUnify partner to elevate content adoption and transform the self-service landscape. Mountain View, CA | December 07, 2023 - Heretto, a leading SaaS-based component content operations platform, announced a strategic partnership with SearchUnify, a leading unified cognitive platform that powers cognitive search and a suite of AI-powered products,…
Discover how SUVA (SearchUnify Virtual Assistant) drives next-level conversational experiences with relevant, contextual, and intent-driven responses. Mountain View, CA | November 28, 2023 - SearchUnify, a leading unified cognitive platform, announces the launch of its upcoming video series, ‘SUVA Chronicles - A Deep Dive into the Next-generation Virtual Assistant.’ It…
This conference will celebrate the winners of the best customer support websites competition and present a compelling exhibition of their respective narratives. Mountain View, CA | October 25, 2023 - SearchUnify, an award-winning unified cognitive platform, is proud to sponsor ASP’s 2-day virtual conference titled ‘2023 ASP Best Support Websites,’…
Mountain View, CA | October 16, 2023 - SearchUnify, a leading unified cognitive search platform, is pleased to announce that it has been named a Leader in the IDC MarketScape: Worldwide General-Purpose Knowledge Discovery Software 2023 Vendor Assessment (doc #US49988523, October 2023). The IDC MarketScape assessment highlights several key strengths…
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