Press Releases

CUSTOMER Magazine Honors SearchUnify Virtual Assistant (SUVA) With the 2023 Customer Experience Innovation Award

SearchUnify Virtual Assistant (SUVA) honored for improving customer service technology Mountain View, CA | September 20, 2023 - SearchUnify, a leading unified cognitive platform, is pleased to announce that TMC, a global, integrated media company, has named its virtual assistant (SUVA) as a 2023 Customer Experience Innovation Award winner, presented…

SearchUnify Extends its Large Language Model (LLM) Integration Support To Anthropic’s Claude

Mountain View, CA | September 15, 2023 - SearchUnify, a leading unified cognitive platform, is pleased to announce that it has extended its Large Language Model (LLM) integration support to Anthropic’s Claude. This marks an enhancement to its plug-and-play integration support for leading LLMs, including BARD, Open AITM, open-source models…

SearchUnify Joins TSIA’s World ENVISION Conference

SearchUnify is a Platinum Sponsor at the TSIA Technology and Services Conference in 2023. Mountain View, CA | September 12, 2023 - SearchUnify is pleased to announce that it has joined as a sponsor for the TSIA World ENVISION conference, the technology and services industry’s premier event for Silo Busting…

SearchUnify & TSIA to Host a Webinar on Redefining the Knowledge Management Lifecycle

The webinar featuring John Ragsdale, Distinguished VP, Technology Research, TSIA, and Vishal Sharma, CTO, SearchUnify, is scheduled for September 21, 2023, at 11:00 A.M. PT. Mountain View, CA | September 12, 2023 - SearchUnify, a leading unified cognitive platform, is teaming up with TSIA (Technology & Services Industry Association) to…

SearchUnify Named Leader in G2 Fall 2023 Grid® Report for Enterprise Search

A leader in the G2 Grid® Report, for elevating search experiences, for fourteen consecutive quarters now. Mountain View, CA | September 12, 2023 - SearchUnify, a leading unified cognitive platform, is thrilled to announce that it has been named a Leader in G2’s Grid® Report for Enterprise Search, for the…

SearchUnify Named Trend-Setting Product of 2023 by KMWorld Magazine

Honored for Revolutionizing Enterprise Knowledge Management and Support Experiences Mountain View, CA | September 6, 2023 - SearchUnify, a leading unified cognitive platform, is delighted to announce that it has been named to the list of “Trend-Setting Products” for 2023 by KMWorld Magazine. This year, more than 800 products were…

ASP to Host Virtual Award Event to Honor the Winners of the 2023 ASP Best Support Websites Competition

The award program facilitates the winners with top-rated customer support websites in 2023 Mountain View, CA | September 4, 2023 - SearchUnify, a leading unified cognitive platform, is pleased to announce that it is a sponsor at the ASP virtual event announcing the winners of the 2023 ASP Best Support…

SearchUnify to Attend B2B Marketing Expo 2023 and Lead a Session on Revolutionizing Customer Experiences with LLMs

The in-person event is scheduled to be held on September 20-21, 2023 in Los Angeles Mountain View, CA | August 23, 2023 - SearchUnify, a leading unified cognitive platform, is pleased to announce its participation in B2B Marketing Expo 2023, a leading event for marketing solutions and innovations. The two-day…

SearchUnify’s Agent Helper Wins the Bronze Stevie® Award at the 2023 International Business Awards®

Winners to be celebrated in Rome on 13 October Mountain View, CA | August 21, 2023 - SearchUnify, a leading unified cognitive platform, is thrilled to announce that its AI-powered escalation management product, Agent Helper, has been named the winner of a Bronze Stevie® Award in the Best Technical Support…

SearchUnify Virtual Assistant, SUVA, Honored as a Finalist at the 2023 Stevie® Awards for Great Employers

Winners to be celebrated in New York on September 18, 2023. Mountain View, CA | August 11, 2023 - SearchUnify, a leading unified cognitive platform, is pleased to announce that its intelligent virtual assistant, SUVA, has been named a Finalist in the Self-Service HR Solution - New or New-Version category…

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