Press Releases

Support Driven Announces Partnership with SearchUnify for Elevating Customer Support & Self-service Experiences

Mountain View, CA | October 10, 2023 - Support Driven, a leading online community of more than 14,000 members dedicated to Customer Support and Knowledge Management, announced a strategic partnership with SearchUnify, a leading unified cognitive platform that powers cognitive search and a suite of AI-powered products, to elevate customer…

Grazitti’s SearchUnify Cited Among Notable Vendors in ‘The Cognitive Search Platforms Landscape, Q3 2023’

Mountain View, CA | September 28, 2023 - SearchUnify, a leading unified cognitive platform, is pleased to announce that it has been cited in ‘The Cognitive Search Platforms Landscape, Q3 2023’ report by Forrester, a leading research and advisory firm. This year, a total of 18 cognitive search vendors were…

SearchUnify Virtual Assistant (SUVA) Honored As a Gold Stevie® Award Winner at the 2023 Stevie Awards For Great Employers

Mountain View, CA | September 25, 2023 - SearchUnify Virtual Assistant (SUVA) has been named the winner of a Gold Stevie® Award in the Self-Service HR Solution - New or New-Version category in the eighth annual Stevie® Awards for Great Employers. The Stevie Awards for Great Employers recognize the world’s…

SearchUnify’s Knowbler Unlocks Next-Level Proactive Support With Its Intelligent “New Vs Known Case Analysis” Reporting

Mountain View, CA | September 25, 2023 - SearchUnify, a leading unified cognitive platform, is thrilled to announce that its cutting-edge knowledge management product, Knowbler, is now upgraded with a robust “new vs known case analysis” reporting module. The latest update will enable businesses to streamline their case management with…

CUSTOMER Magazine Honors SearchUnify Virtual Assistant (SUVA) With the 2023 Customer Experience Innovation Award

SearchUnify Virtual Assistant (SUVA) honored for improving customer service technology Mountain View, CA | September 20, 2023 - SearchUnify, a leading unified cognitive platform, is pleased to announce that TMC, a global, integrated media company, has named its virtual assistant (SUVA) as a 2023 Customer Experience Innovation Award winner, presented…

SearchUnify Extends its Large Language Model (LLM) Integration Support To Anthropic’s Claude

Mountain View, CA | September 15, 2023 - SearchUnify, a leading unified cognitive platform, is pleased to announce that it has extended its Large Language Model (LLM) integration support to Anthropic’s Claude. This marks an enhancement to its plug-and-play integration support for leading LLMs, including BARD, Open AITM, open-source models…

SearchUnify Joins TSIA’s World ENVISION Conference

SearchUnify is a Platinum Sponsor at the TSIA Technology and Services Conference in 2023. Mountain View, CA | September 12, 2023 - SearchUnify is pleased to announce that it has joined as a sponsor for the TSIA World ENVISION conference, the technology and services industry’s premier event for Silo Busting…

SearchUnify & TSIA to Host a Webinar on Redefining the Knowledge Management Lifecycle

The webinar featuring John Ragsdale, Distinguished VP, Technology Research, TSIA, and Vishal Sharma, CTO, SearchUnify, is scheduled for September 21, 2023, at 11:00 A.M. PT. Mountain View, CA | September 12, 2023 - SearchUnify, a leading unified cognitive platform, is teaming up with TSIA (Technology & Services Industry Association) to…

SearchUnify Named Leader in G2 Fall 2023 Grid® Report for Enterprise Search

A leader in the G2 Grid® Report, for elevating search experiences, for fourteen consecutive quarters now. Mountain View, CA | September 12, 2023 - SearchUnify, a leading unified cognitive platform, is thrilled to announce that it has been named a Leader in G2’s Grid® Report for Enterprise Search, for the…

SearchUnify Named Trend-Setting Product of 2023 by KMWorld Magazine

Honored for Revolutionizing Enterprise Knowledge Management and Support Experiences Mountain View, CA | September 6, 2023 - SearchUnify, a leading unified cognitive platform, is delighted to announce that it has been named to the list of “Trend-Setting Products” for 2023 by KMWorld Magazine. This year, more than 800 products were…

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