Scale your knowledge management process and support outcomes with the world’s first LLM-powered knowledge-centered customer service product Mountain View, CA | August 11, 2023 - SearchUnify, a leading unified cognitive platform, is excited to announce the launch of, Knowbler, the world’s first knowledge-centered customer service product, on Microsoft Azure Marketplace,…
The webinar, scheduled for August 31, 2023, at 8:00 AM PST, will showcase how cognitive technology can help with escalation management. Mountain View, CA | August 7, 2023 - SearchUnify, a leading unified cognitive platform is pleased to announce its upcoming webinar in collaboration with FT Works, a strategic support…
Leveraging GPTQ to quantize the XGen-7B Model, significantly reducing the memory footprint and ensuring rapid response generation. Mountain View, CA | August 4, 2023 - SearchUnify, a leading unified cognitive platform, is pleased to announce a breakthrough achievement in optimizing Salesforce’s XGen-7B Model for rapid response generation. Salesforce’s XGen-7B is…
SearchUnify has been named a Champion in the Enterprise Search category, with a cumulative 8.5 CX score and +88 Net Emotional Footprint score. Mountain View, CA | August 4, 2023 - SearchUnify, a leading unified cognitive platform, is thrilled to announce that it has been named a Champion in the…
Grazitti Interactive, SearchUnify’s parent company, is a Navigator Sponsor at the event Mountain View, CA | July 28, 2023 - SearchUnify, a leading unified cognitive platform, is pleased to share that it is participating in Dreamforce ‘23 - the three-day hybrid conference to be held from September 12-14th, 2023 in…
Knowbler, the world’s first knowledge-centered customer service product, ushers in a new era of knowledge management with a slew of new LLM-powered features. Mountain View, CA | July 27, 2023 - SearchUnify, a leading unified cognitive platform, is thrilled to announce that its cutting-edge knowledge management solution—Knowbler, is now upgraded…
Mountain View, CA | July 18, 2023 - SearchUnify, a leading unified cognitive platform, announced that it has been featured as an innovative acknowledgment vendor in The KMWorld AI 100: The Companies Empowering Intelligent Knowledge Management for 2023. It is a list of cutting-edge knowledge management vendors that are imbuing…
A Leader in the G2 Grid® Report for thirteen consecutive quarters. Mountain View, CA | July 14, 2023 - SearchUnify, an award-winning cognitive platform, announced its position in the Leader quadrant in G2’s Grid® Report for Enterprise Search, for the thirteenth consecutive quarter. Leaders are determined based on high levels…
Join Patricia Lughezzani for season 1 to discover the roadmap to creating a successful premium support program. Mountain View, CA | July 13, 2023 - SearchUnify, a leading unified cognitive platform, is set to launch ‘The Customer Service Show,’ an enlightening vodcast series aimed to share insights into the customer…
Unlock next-level knowledge management with the world’s first LLM-powered knowledge-centered customer service product. Mountain View, CA | July 13, 2023 - SearchUnify, a leading unified cognitive platform, is pleased to announce the launch of the world’s first knowledge-centered customer service product, Knowbler, on Zendesk Marketplace, a one-stop shop for cutting-edge…
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