Unlock next-level knowledge management with the world’s first LLM-powered knowledge-centered customer service product. Mountain View, CA | July 13, 2023 - SearchUnify, a leading unified cognitive platform, is pleased to announce the launch of the world’s first knowledge-centered customer service product, Knowbler, on Zendesk Marketplace, a one-stop shop for cutting-edge…
Mountain View, CA | July 5, 2023 - SearchUnify, a unified cognitive platform by Grazitti Interactive, announced the launch of SearchUnifyGPTTM, an application to help enterprise teams unlock the full potential of Generative AI in a secure, contextual, and intent-driven manner. An ‘oracle’ of sorts for your end-to-end customer support…
The virtual webinar will unveil the transformative impact of LLM-powered chatbots on support interactions on August 3, 2023, at 8 A.M. PST. Mountain View, CA | July 5, 2023 - SearchUnify, a leading unified cognitive platform, is thrilled to announce an upcoming webinar in collaboration with Deep Analysis, a renowned…
SearchUnify Virtual Assistant is set to change the face of customer and employee support with its ability to deliver 24/7 personalized and contextual responses Mountain View, CA | June 15, 2023 - SearchUnify is pleased to announce that SearchUnify Virtual Assistant (SUVA) is now the world’s first federated retrieval augmented…
Mountain View, CA | June 9, 2023 - SearchUnify, a unified cognitive platform, today announced that Knowbler - the world’s first ML-powered knowledge creation, review, and optimization software is now widely available for Microsoft Dynamics 365 users. Fueled by the power of machine learning (ML), natural language processing, and insights…
The virtual webinar on ‘Building Revenue-generating and Customer Engaging Communities’ is scheduled for June 15 at 8 AM PST. Mountain View, CA | May 25, 2023 - SearchUnify, a leading unified cognitive platform, announced that it will host a webinar on building revenue-generating and customer engaging communities. For this webinar,…
SearchUnify is sponsoring this year’s Association of Support Professionals (ASP) newsletter to help support organizations flourish. Mountain View, CA | May 5, 2023 - SearchUnify, a unified cognitive platform, is proud to announce that it is sponsoring this year’s ASP newsletters. The goal is to promote the Association of Support…
Knowbler won its first Bronze Stevie® Award for the “Artificial Intelligence/ Machine Learning Solution” category in 2023. Mountain View, CA | May 1, 2023 - SearchUnify’s Knowbler, the world’s first knowledge-centered customer service product, has been named the winner of the Bronze Stevie® Award in the “Artificial Intelligence” category in…
Mountain View, CA | April 27, 2023 - SearchUnify, a leading unified cognitive platform, proudly announced that it has been named a Gold winner in the 10th Annual 2023 Globee Awards for Sales, Marketing, Service, & Operations in the category ‘Best New Product or Service for Customer Service.’ The Globee®…
The nine-month course is kicking off in April 2023. Mountain View, CA | April 26, 2023 - SearchUnify, a leading unified cognitive platform, is pleased to announce that it is sponsoring the ‘Engage Your Online Community Accelerator (EYOC)’ cohort program, an all-in-one course for the community, set to kick off…
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