COGNITIVE SEARCH

Unlock the Future of
Intelligent Knowledge Discovery
with Agentic AI

Transform Your Organization with SearchUnify’s AI-Powered
Cognitive Search Engine

Organizations often struggle with information overload and siloed data. SearchUnify Cognitive Search, powered by Agentic AI, can help by extracting and organizing information from various sources, understanding user queries and intent, and delivering personalized results.

Unified View of Information

The information in a company is usually scattered across siloed data repositories. SearchUnify's Enterprise Agentic Platform (SEAP) centralizes fragmented information across various repositories, and the cognitive search provides a unified view that eliminates the need for tab hopping. This streamlines access to the most relevant data, irrespective of its location.

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AI-Powered Tuning and Relevance

Leveraging SearchUnify's Contextual Relevance Engine, SearchUnify Cognitive Search employs ML algorithms to continuously learn and refine its ability to rank search results contextually. By analyzing user behavior, click-through rates, and synonyms, the system ensures that query-resolving content remains at the forefront, even if keywords don't perfectly match. Additionally, SearchUnify Enterprise Agentic Platform (SEAP) allows for manual tuning to prioritize specific content.

Elevate Knowledge Discovery with Auto‑Suggestions

The beauty of SearchUnify Cognitive Search is that it anticipates the needs of a user by making suggestions related to their queries while they type in the search bar. This enables users to quickly access the content they’re looking for by clicking on the correct suggestion rather than having to type the entire query.

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Improve Personalization with Auto‑Learning Facets

To avoid making your users browse through a seemingly endless search result page, SearchUnify Cognitive Search powered by Agentic AI offers filters and facets. What’s more? Agentic platform ensures the selected facets stick unless the user manually deselects them. Doing so saves users from any unnecessary hassles while empowering them to seamlessly perform multiple searches and receive only the most relevant results.

Reduce Self-Service Efforts with Similar Questions

SearchUnify’s cognitive search engine with specialized AI agents can predict the kind of challenges or queries a user might come across in the future. This enlightenment helps the engine to provide proactive questions and recommendations that nip the doubts in the bud and majorly brings down user effort, thereby improving their overall experience.

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Multimedia-rich Dynamic Snippets for CX

Modern users are spoilt for choice and they want to see relevant information as quickly as possible. SearchUnify’s cognitive search engine takes care of that. It displays rich snippets based on the context of the query and extrapolates a succinct/crisp answer right on the results page, thus taking your end-users a step closer to relevant information. This feature not only boosts CSAT but also lowers the site abandonment rate leading to higher conversions.

Streamline User Search Experience with NLP

AI Agents understands that users search with intent, not just keywords. It ranks content based on variations, synonyms, and even stop words. By analyzing query syntax and semantics, SearchUnify cognitive Search extracts intent and delivers highly relevant results.

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Hyper-Personalized Search Results

SEAP harnesses the power of ML algorithms to continuously learn and SearchUnify Agents learn from their experiences and adjust their knowledge accordingly to tune itself to contextually rank the most relevant and personalized search results. It considers user behavioral analytics, search history, and user role to deliver personalized results.

Improve Knowledge Discovery with Similar Searches

SearchUnify’s cognitive search employs AI agents which digs into user search data and behavior to tweak and present similar search recommendations, right on the results page. This ensures the user experience is personalized to a T.

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Personalize Cross-sell Efforts with Contextual Ads

SEAP does not stay confined to one interaction. Instead, it leverages real AI and ML to get actionable insights and context about a customer’s needs and interests from different channels. With insights into a customer’s buying behavior, the cognitive search engine displays compelling offers ads alongside the search results. Thus, feeding two birds with one scone.

Glean Actionable In-depth User Insights

SearchUnify has built-in tools that collect data from different places within the company and its insights engine decodes how customers think and generates rich insights into user behavior, intent, and problems. This additional information empowers the team to meet customer expectations and stay ahead of the curve at all times.

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Frequently Asked Questions

What is SearchUnify Cognitive Search?

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SearchUnify Cognitive Search is a powerful AI-driven search solution that leverages natural language processing, machine learning, and Agentic AI to deliver highly relevant and personalized search results. It combines the capabilities of SearchUnify's Enterprise Agentic Platform (SEAP), SearchUnify Contextual Relevance Engine, and SearchUnifyFRAG to provide a comprehensive and effective search experience.

How does SearchUnify Cognitive Search differ from traditional search engines?

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Unlike traditional search engines, SearchUnify Cognitive Search understands user intent, context, and semantics, enabling it to deliver more accurate and relevant results. It also incorporates Agentic AI to proactively anticipate user needs and offer suggestions, providing a more personalized and intuitive search experience.

What is the role of SEAP in SearchUnify Cognitive Search?

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SearchUnify Enterprise Agentic Platform (SEAP) is the foundational framework for SearchUnify's cognitive search capabilities. It empowers intelligent agents to understand, reason, and act autonomously within the business context. SEAP's agentic architecture enables proactive suggestions, personalized recommendations, and continuous learning.

What is the SearchUnify Contextual Relevance Engine?

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The SearchUnify Contextual Relevance Engine is a powerful neural search framework that ensures search results are highly relevant to the user's query. It considers factors such as user behavior, search history, and the context of the query to deliver personalized and accurate results.