Transforming the E-commerce Customer
Journey with Agentic AI

Create exceptional CX and boost loyalty with intelligent search, personalized results,
and AI-powered product discovery.

Convert and Retain Customers with Ease

Close the gap between online shopping and the brick-and-mortar experience with an AI-based ecommerce search solution. Boost personalization, improve relevancy, and drive higher conversions with AI search for ecommerce that understands your customers’ needs.

Provide a Uniform Shopping Experience

Offer your customers a highly unified experience. Integrate content across blogs, FAQs, and product catalogs to enhance ecommerce search capabilities. With our AI-based ecommerce search solution, users enjoy seamless navigation and improved discoverability.

Optimize Merchandising with Personalized and Proactive AI

Customize each user’s search experience with individualized results that are tailor-made for them. Leverage SearchUnify’s smart AI algorithms that analyze user profile, search pattern, and search history to predict & provide recommendations proactively.

Understand Customer Intent with NLU

Our AI solution for ecommerce acts as a virtual sales representative. Answer customer queries in real-time with a chatbot that uses AI-powered ecommerce search and NLU algorithms. Recognize user intent to deliver accurate, timely responses that improve the overall shopping experience.

Propel Product Discovery with Intelligent Facets

Enhance product discovery on your ecommerce platform with AI search for ecommerce. Our nested and auto facets allow users to filter search results efficiently. Even if an admin misses a category, SearchUnify’s AI solution for ecommerce dynamically adds relevant classifications, ensuring optimal AI-based ecommerce search performance.

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Augment Relevancy with Search Tuning

Take your ecommerce search to the next level with manual tuning. Boost product visibility with higher click-through rates and popular searches using our AI-based ecommerce search algorithms. Optimize relevancy scores and ensure your customers find exactly what they’re looking for.

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Autocomplete Queries for a Smooth Experience

Reduce the friction of finding the right product for a shopper with powerful NLU algorithms that autocomplete as user types in the search bar. Provide real-time contextual suggestions based on user activity, automatic synonym detection and spelling correction for a consistent journey.

Spot Trends for Continuous Optimization

Leverage comprehensive reports and analytics provided by our AI solution for ecommerce. Gain insights into key metrics like add-to-cart rates, average order value (AOV), and click-through rates (CTR). Use these insights to fine-tune your AI-powered product discovery strategies and highlight the products your shoppers want most.

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Frequently Asked Questions

How does an AI solution for ecommerce improve customer experience?

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An AI solution for ecommerce enhances product discovery, personalization, and search relevance. Features like autocomplete, NLU-powered intent recognition, and search tuning ensure customers find what they need quickly, leading to higher satisfaction and conversions.

Why is AI-based ecommerce search critical for online businesses?

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AI-based ecommerce search improves the efficiency and relevancy of search results. It understands user behavior, adapts to patterns, and personalizes recommendations, ensuring customers have a seamless experience from search to purchase.

How does the Contextual Relevance Engine support AI search for ecommerce?

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The Contextual Relevance Engine Framework analyzes user behavior, search queries, and shopping context to align results with intent. This makes AI search for ecommerce more intuitive, accurate, and capable of driving product discovery.

Can SearchUnify’s AI-powered product discovery boost conversions?

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Yes, SearchUnify’s AI-powered product discovery leverages predictive AI algorithms to recommend relevant products based on user preferences and search history, increasing click-through rates, add-to-cart conversions, and average order value.