SearchUnify's Search Tuning leverages advanced AI agents and augmented intelligence to continuously refine search precision and deliver relevant, personalized search experiences. With cutting-edge features like AI-powered auto-tuning, keyword-based tuning, and intent-based tuning, Search Tuning empowers support teams to enhance user satisfaction and boost productivity.
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SearchUnify’s intelligent Agentic AI algorithms analyze user behavior, synonyms, historical click-through data, and page ratings to surface the most relevant content—even if keywords do not match directly. This eliminates search blind spots and ensures users find what they need effortlessly.
Deliver precise results for specific queries by manually adjusting the rankings of up to 10 search results for a keyword or group of keywords, ensuring tailored and relevant user experiences.
Search intent can vary significantly even with identical queries. Intent-based tuning ensures each user discovers the most relevant content, boosting personalization and efficiency.
Enhance visibility for content from specific sources by manually adjusting ranking preferences, making search more intuitive and context-driven for users.
Promote the latest and most popular documents by factoring in parameters like title matches, publication date, and popularity among agents, streamlining content discovery.
Employ rule-based patterns to interpret complex queries, ensuring the search engine understands context and delivers precise results. Regex tuning can significantly improve case deflection rates and conversion metrics.
Cornerstone leveraged usage analytics and search insights for continuous optimization of search results, through keyword, content and regex based tuning.
Audit the performance of your tuning efforts with ‘Test your tuning’ feature that replicates the behavior of your search clients to give the admin a clear picture on how the search rankings will be affected with any change or update.
SearchUnify's insights engine offers detailed reports, such as Top search queries with unranked results, to pinpoint queries based on keyword occurrences. This provides you with a ready-to-use list of content recommendations for boosting.
"SearchUnify’s sweet spot is for enterprises that wish to quickly implement cognitive search for any number of digital experiences while having easy-to-use tools to customize and tune the results."
Research Report - The Forrester Wave™: Cognitive Search Q3 2021
Yes, with content-based tuning, you can boost visibility for specific content sources or types, ensuring your audience finds the most relevant information seamlessly.
Regex Tuning interprets complex query patterns to surface contextually accurate results, making it easier for users to resolve issues without raising support tickets.
Absolutely. Search Tuning can handle multi-language search scenarios, ensuring precise results irrespective of language variations or synonyms.
The AI algorithms continuously learn from evolving user behavior, improving the relevance of results dynamically without requiring manual intervention.
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