SearchUnify for Heretto
Elevate Content Discovery and Self-service Experiences with SearchUnify for Heretto
Key Features of SearchUnify’s Cognitive Search for Content Management Systems Built on Heretto
Data silos can cripple your marketing efforts. But not anymore! SearchUnify unifies all the data sitting across channels like websites, blogs, knowledge bases, online customer communities, and documentation portals, and enables a unified discovery experience without having to leave your Heretto CMS.
When users submit a search query, they expect the most relevant results on top of SERPs. With SearchUnify’s AI-powered auto-tuning, you can rest assured of that. It also allows the admin to manually tune and highlight the best-fitting results on the top of the page to increase user engagement and improve conversion rates.
People now expect instant and accurate responses from brands with minimal effort. SearchUnify’s insights engine and Generative AI-powered ML algorithms provide actionable insights into user search behavior, content usability, and engagement patterns to level up personalization and provide relevant and contextual results.
SearchUnify leverages machine learning and NLU to understand the context from the user’s profile, preferences, historical searches, etc., in real time. These self-learning algorithms identify and train themselves for new synonyms and misspelled words to retrieve contextual search results.
Your visitors don’t want to rummage through copious amounts of information. SearchUnify makes their experience better. Once you classify your content with custom tags and facets, it automatically interprets and selects the most suitable facet based on the user’s profile and search behavior to populate the most relevant results with fewer clicks.
Giving users what they want before they even realize it is now easier than ever. SearchUnify’s insight engine analyzes the user search data and tweaks content recommendations for a personalized experience. In addition, these insights allow you to identify and bridge any content gaps.
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“We are excited to partner with SearchUnify, combining Heretto’s AI-enabled content operations platform with SearchUnify’s cutting-edge AI and cognitive search capabilities. By harnessing the power of Heretto’s ability to deploy content at scale and SearchUnify’s ability to discover that content, we aim to redefine how enterprises create, manage, and deliver content.”
Patrick Bosek
CEO
Heretto